Key Carrier - Jeffersonville

HomeBuys • Jeffersonville, OH

8d

About The Position

The Key Carrier assists management in planning and implementing strategies to attract customers and coordinates daily customer service operations, including sales processes, orders, and payments. The role combines customer service and retail operations with additional supervisory responsibilities. The successful candidate is expected to be efficient and courteous, demonstrate strong customer service skills and a strong work ethic, maintain accuracy, and provide excellent service.

The position is part time, with flexible scheduling that requires evenings, weekends, and holidays. Compensation is $15 per hour or commensurate with experience.

Requirements

• Proven experience as a member of management or in a similar position.
• Experience with recruiting and performance evaluation processes.
• Familiarity with financial and customer service principles.
• Leadership and organizational abilities.
• Interpersonal and communication skills.
• Problem-solving attitude.
• High school diploma, GED, or equivalent.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

• 0–1 years of management or leadership experience (preferred).
• 1–2 years of retail experience (preferred).

Responsibilities

• Assist management in planning and implementing strategies to attract customers.
• Coordinate daily customer service operations, including sales processes, orders, and payments.
• Monitor and maintain store inventory.
• Evaluate employee performance and identify hiring and training needs.
• Supervise and motivate staff.
• Coach and support new and existing Sales Associates.
• Suggest sales training programs and techniques.
• Communicate with customers and evaluate their needs.
• Analyze consumer behavior and adjust product positioning.
• Handle customer complaints.
• Research emerging products and use information to update store merchandise.
• Enforce adherence to company policies and guidelines.
• Represent the store and set an example for staff.
• Process return transactions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED