About The Position

AAA Parking is seeking a friendly, professional, and service-minded Cashier at the Renaissance Atlanta Gateway Hotel. The Cashier helps create a smooth, welcoming, and efficient parking experience by assisting guests and accurately processing payments in a fast-paced hospitality environment. The role works with parking team members, supervisors, and hotel staff to support guest flow and uphold AAA Parking’s service standards.

Requirements

  • Ability to accurately handle cash, credit card transactions, receipts, validations, and related records.
  • Strong attention to detail and ability to balance transactions according to company procedures.
  • Excellent customer service and communication skills.
  • Friendly, professional, and approachable demeanor.
  • Ability to remain calm, courteous, and professional in a fast-paced environment.
  • Reliable and dependable, with a strong commitment to punctuality and attendance.
  • Ability to work nights, weekends, holidays, and special events as business needs require.
  • Ability to stand, sit, walk, bend, and move throughout the shift as required by the location.
  • Ability to maintain a clean, polished, and professional appearance.
  • Ability to follow safety, security, and cash-handling procedures responsibly.
  • Ability to successfully complete any required background checks.

Nice To Haves

  • Previous cashier, parking, hospitality, retail, or customer service experience is preferred but not required.

Responsibilities

  • Greet and assist guests as they enter or exit the parking facility.
  • Answer guest questions about parking rates, payment options, directions, and general property information.
  • Provide courteous guidance and respectful support to guests with special needs or concerns.
  • Process parking payments accurately using the designated cashier system.
  • Issue receipts, tickets, validations, and other required documentation.
  • Balance cash, credit card transactions, and related records according to company procedures.
  • Promptly report payment discrepancies, equipment issues, and guest concerns to a supervisor.
  • Maintain a polished, professional appearance and keep the cashier booth, payment area, and surrounding workspace clean, organized, safe, and inviting.
  • Work with valet attendants, parking team members, supervisors, and hotel staff to support smooth guest flow.
  • Communicate with teammates during shifts about traffic volume, guest concerns, and operational needs.
  • Support coworkers during busy periods, special events, and peak arrival or departure times.
  • Follow safety, security, and cash-handling procedures.
  • Immediately report accidents, injuries, payment concerns, equipment issues, and other incidents to a supervisor.
  • Remain alert to traffic flow, pedestrian safety, and activity around the cashier or parking area.

Benefits

  • Opportunity to earn extra money in a dynamic hospitality environment.
  • Opportunity to build customer service experience.
  • Work alongside a premier hotel team at Renaissance Atlanta Gateway Hotel.
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