County Market Cashier

Niemann Foods•Byron, IL

About The Position

The Cashier scans customers’ selections, verifies prices and quantities, accepts payment, issues receipts, answers questions, and provides helpful information about products, promotions, and item locations. The role also responds to complaints with genuine concern and helps maintain customer satisfaction by offering solutions. Cashiers provide superior guest service using the GUEST program, process orders accurately and efficiently, handle tenders and coupons properly, and package purchases in an organized fashion. They keep their work station clean, organized, and stocked; complete assigned fixed activities; and follow store, department, and safety policies. Other duties may be assigned by a supervisor. This position has no supervisory responsibilities.

Requirements

  • Customer service skills.
  • Genuine honesty and integrity.
  • Money-handling skills.
  • Ability to multitask.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers and associates.
  • Basic math skills, including addition, subtraction, division, and multiplication.

Nice To Haves

  • Slip-resistant shoes with closed toe and heel are recommended.
  • Ladder and stepladder are recommended equipment.
  • Uniform per store policy is recommended.

Responsibilities

  • Deliver superior guest service and ensure customer satisfaction.
  • Learn and use the GUEST program, including greeting customers sincerely, smiling, engaging in casual conversation, showing respect for purchases, and thanking customers.
  • Maintain customer satisfaction by providing solutions to concerns.
  • Scan products and process customer orders accurately, efficiently, and promptly.
  • Handle all forms of tender and coupons properly.
  • Package customer purchases in an organized fashion.
  • Recognize and differentiate types of produce.
  • Keep the work station and surrounding area clean, organized, and well stocked.
  • Perform fixed activities as assigned by a supervisor.
  • Follow store and department policies and procedures, including safety policies and procedures.
  • Perform other duties as assigned by a supervisor.

Benefits

  • DailyPay access to earnings.
  • Medical, dental, and vision insurance.
  • Flexible spending accounts for medical and dependent care.
  • Life insurance.
  • Voluntary benefits.
  • Paid time off.
  • Retirement plans.
  • Employee Assistance Program.
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