Cashier - Raymond James Stadium

ASM Global•Tampa, FL

1d•Onsite

About The Position

Legends and ASM Global have partnered to redefine excellence in sports, entertainment, and live events. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions. ASM Global is the world leader in venue management and live event production, overseeing over 350 iconic venues. The organization is committed to building an inclusive, innovative environment where differences drive solutions. Raymond James Stadium is home to the Tampa Bay Buccaneers, and Legends is the official hospitality partner, overseeing the food and beverage program for concessions, suites, and premium areas for all events. The goal is to elevate the fan experience through unparalleled guest service and pride.

Requirements

Previous customer service or guest services experience preferred.
Strong customer service orientation with a cheerful outlook.
Excellent verbal and interpersonal communication skills.
Ability to remain calm and adaptable in fast-paced, dynamic, or stressful situations.
Strong attention to detail and ability to anticipate guest needs.
Ability to work independently and exercise sound judgment.
Flexibility to adjust to last-minute changes and operational needs.
Proficiency with computers and tablets; ability to learn new systems quickly.
Strong teamwork and collaboration skills.
Ability to work in varying environmental conditions, including heat, sun exposure, and other outdoor conditions.
Ability to stand for long periods and work in loud, crowded environments
Ability to lift up to 25lbs
Willingness to work nights, weekends, holidays, and special events
Ability to work efficiently under pressure and meet time-sensitive demands

Nice To Haves

Experience in live entertainment, sports, or hospitality settings is an asset.
Bilingual skills (Spanish/English) are a plus but not required.

Responsibilities

Greet customers in a friendly, energetic, and professional manner.
Process high-volume transactions quickly and accurately using POS systems.
Handle cash, credit, debit, and electronic payments in a fast-paced transaction.
Issue receipts, refunds, exchanges, or credits as needed.
Provide guests with information about menu items, promotions, or venue policies.
Maintain cleanliness and organization of cashier stations and surrounding areas.
Handle guest concerns or complaints promptly and professionally.
Replenish food, beverages, and supplies as needed.
Follow all food safety and sanitation procedures.
Ensure compliance with stadium policies and guest safety regulations.
Work properly with team members and supervisors.
Follow company policies and procedures regarding sales, returns, and security.
Comply with food safety, alcohol service and venue regulations.
Verify age and follow responsible alcohol service guidelines when required.