Cashier ( 4pm- 10pm Shift)

Goodwill Industries of Houston•Humble, TX

11d

About The Position

The Cashier is responsible for providing high-quality customer service and smooth interactions consistent with Goodwill Houston’s service standards. The role collects payment for merchandise by accurately itemizing and totaling purchases and processing transactions. It also assists with moving and merchandising goods on the sales floor, keeping assigned areas clean, organized, attractive, and easy to shop. The position is in the Donated Goods Program and reports to the Store Manager. The role includes greeting customers and answering basic questions about store operations, merchandise, and programs; processing payments using electronic registers, credit card devices, and POS systems; and explaining the Loyalty Rewards Program and Change Round Up. The Cashier also moves, arranges, stocks, rotates, and recovers merchandise; performs housekeeping and janitorial duties; and helps maintain safety and security for associates, customers, and company property. Work is performed in a retail environment with moderate indoor noise and periodic exposure to outside temperatures. The listed shift is 4 p.m. to 10 p.m.

Requirements

Ability to perform basic math, including addition, subtraction, multiplication, and division.
Ability to communicate effectively and interact well with individuals with diverse personalities and communication styles.
Excellent customer service skills.
Reliable transportation.
Must be punctual, dependable, maintain a professional appearance, and maintain confidentiality.
Must work safely and demonstrate professionalism, good judgment, a friendly cooperative attitude, adaptability, multitasking, quick decision-making, and effective collaboration in a fast-paced team environment.

Nice To Haves

High school diploma or equivalent preferred.
Retail sales experience preferred.

Responsibilities

Greet customers and answer basic questions about store operations, merchandise, and programs.
Operate electronic cash registers, credit card devices, and POS systems accurately to process customer payments.
Explain the benefits of the Loyalty Rewards Program and assist customers with enrollment.
Encourage participation in Change Round Up and explain how it supports GWH’s mission and program services.
Move merchandise promptly and efficiently from processing areas to the appropriate sales floor areas.
Arrange new goods and queue items according to planograms and store layouts.
Keep racks and shelves stocked, organized, and visually appealing; rotate merchandise and remove older items to maintain a “Fresh, Full, and Friendly” sales floor.
Complete the 5-Minute Drill and maintain recovery, cleanliness, organization, and merchandising standards in assigned areas.
Keep the cash wrap clean and organized, removing hangers as needed to support smooth transactions.
Perform housekeeping duties in assigned sales floor areas and restrooms, and perform necessary janitorial work.
Help maintain the safety and security of associates, customers, and company property.
Immediately report all work incidents and injuries.
Follow GWH policies and procedures, loss prevention and safety regulations, guiding principles, and applicable laws and regulations.
Maintain clear aisles and pathways to fire exits and safe housekeeping standards.
Perform other duties as assigned by management.