Cashier - Huck Finn S/C
About The Position
The Cashier is accountable for delivering customer service and sales experiences, maintaining checkout standards, assisting with general operations such as Omnichannel, recovery, and inventory, and supporting shrink and safety initiatives while meeting role performance standards. The role involves greeting and assisting customers, resolving issues, and promoting programs that support sales and customer service. Cashiers complete checkout tasks, including returns and re-ticketing, and assist with checkout signing, merchandising, replenishment, and line management. They also help with Omnichannel efforts, recovery, put backs, fitting room maintenance, and annual inventory processes. Success in this role requires efficient execution, sound decision-making, accountability, adaptability, and positive, respectful collaboration. The position is at JCPenney’s Huck Finn S/C location. The listed pay range is USD $15.00 to $18.75 per hour.
Responsibilities
- Greet and assist customers while providing excellent customer service and consistently demonstrating WORTH behaviors.
- Partner with others for support as needed and actively engage customers to resolve problems and assist with credit, rewards, and gift card programs.
- Promote Findmore and other programs intended to drive sales and enhance customer service.
- Complete checkout processes, including returns and re-ticketing.
- Assist with signing and merchandising standards at checkouts, and stock and merchandise Impulse Fixtures and replenishment.
- Proactively call for assistance when additional checkout help is needed.
- Use the Point of Sale on a Mobile Warrior device to support line management.
- Assist with Omnichannel efforts as needed.
- Assist with recovery, put backs, and fitting room maintenance as needed.
- Participate in annual inventory processes.
- Support company shrink and safety initiatives.
- Consistently meet established performance standards, including standards for the iCAP program, product and service sales, customer service, profit, productivity, and attendance.
- Solve problems, make decisions, and execute work efficiently to support sales, profit, and customer service.
- Build positive, inclusive, and respectful relationships and take accountability for actions and outcomes.
- Proactively identify ways to improve the customer experience and take action with energy and urgency.
Benefits
- Medical insurance (if eligible)
- Dental insurance (if eligible)
- Vision insurance (if eligible)
- Term life insurance (if eligible)
- Paid vacation (if eligible)
- Paid holidays (if eligible)
- 401(k) with Company match (if eligible)
- Associate discount on JCPenney merchandise
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
