FRA Roadmaster - C&S

Keolis America•Somerville, MA

About The Position

The FRA Roadmaster - C&S leads Communications employees and oversees communications maintenance and operational activities to support system reliability, service quality, and a safe and productive work environment. The role manages staffing, training, performance, departmental resources, budgets, schedules, facilities, and assets, and supports compliance with collective bargaining agreements and applicable safety, federal, state, company, and contractual requirements, including DOT, FRA, and FCC regulations. The position requires at least five years of progressively responsible experience in railroad communications or a related technical field, strong knowledge of railroad communications technologies, and experience maintaining, troubleshooting, installing, or supervising mission-critical systems. The role works in a professional office or operational support environment and requires travel throughout the Commuter Rail network and other assigned locations. Employment is contingent on satisfactory pre-employment drug and alcohol screening, a favorable background check, and passing a physical examination.

Requirements

High school diploma, GED, or equivalent educational credential.
At least five years of progressively responsible experience in railroad communications, telecommunications, radio/RF systems, fiber optics, networking, electronics, or a related technical field.
Strong working knowledge of railroad communications technologies, including radio/RF, fiber optics, Ethernet/IP networking, Positive Train Control communications, electrical power, and electronic systems.
Demonstrated experience maintaining, troubleshooting, installing, or supervising mission-critical communications systems in a railroad or similarly critical operating environment.
Valid driver's license and ability to travel throughout the Commuter Rail network and other assigned locations.
Strong written and verbal communication skills across organizational levels and with external stakeholders.
Strong interpersonal, coaching, and training skills.
Proficiency in Microsoft Office, including Word and Excel, and ability to learn new software applications.
Ability to interpret and apply collective bargaining agreements and labor contracts.
Ability to sit, stand, walk, and move throughout the work environment; occasional lifting of up to 10 lbs.
Must pass pre-employment drug and alcohol screening, receive a favorable background check, and pass a physical examination.

Nice To Haves

Additional education or technical training in telecommunications, electronics, information technology, or a related field.
Significant RF and railroad radio experience.

Responsibilities

Demonstrate understanding of and adhere to KCS principles of Employee Engagement, Operational Excellence, Safety & Security, and Economic Performance.
Complete other duties as assigned.
Lead and manage Communications employees, including hiring, work assignments, performance management, coaching, training, employee development, and recommendations for personnel actions.
Identify training needs and ensure employees complete required technical, safety, and security training.
Oversee communications maintenance and operational activities to support system reliability, service quality, and a safe and productive work environment.
Ensure the quality of work performed by employees and contractors, and address performance or workmanship concerns as appropriate.
Support contractor qualification and authorization in coordination with the Senior Engineer.
Manage departmental resources, including the annual budget, workforce utilization, scheduling, facilities, and assets, to meet operational and financial objectives.
Maintain accurate communications asset information in coordination with the Senior Engineer and IT/Digital Solutions.
Interpret and administer collective bargaining agreements and applicable labor requirements in support of department operations.
Maintain availability to respond to emergency calls and provide coverage for planned or special assignments as operational needs require.
Ensure compliance with applicable safety, federal, state, company, and contractual requirements, including DOT, FRA, FCC, and regulations governing communications systems; ensure hazards are identified and reported.