Cashier - Mid Rivers Mall

Penney OpCo LLC • Saint Peters, MO

4d • Onsite

About The Position

The Cashier is accountable for the customer service and sales experience, maintaining checkout standards, assisting with general operations such as Omnichannel, recovery, and inventory, and upholding shrink and safety standards while meeting role performance expectations. The role involves greeting and assisting customers, completing checkout processes, supporting checkout merchandising and line management, and helping with store operations as needed.

Requirements

• Provide great customer service and build positive, inclusive, and respectful relationships.
• Solve problems and make smart decisions that support sales, profit, and customer service.
• Execute work efficiently and effectively and take accountability for actions and outcomes.
• Proactively seek ways to improve the customer experience.
• Show confidence and courage to do what is right, taking action with energy and urgency.
• Adapt quickly to changing situations with energy and a positive attitude.

Responsibilities

• Greet and assist customers while providing excellent customer service and demonstrating WORTH behaviors.
• Engage customers and help resolve problems, including assisting with credit, rewards, and gift card programs.
• Promote Findmore and other programs intended to drive sales and enhance customer service.
• Complete checkout processes, including returns and re-ticketing.
• Assist with signing and merchandising standards at checkouts; stock and merchandise Impulse Fixtures and replenishment.
• Call proactively for additional assistance in checkout when needed.
• Use the Point of Sale on a Mobile Warrior device to support line management.
• Assist with Omnichannel efforts as needed.
• Assist with recovery, put-backs, and fitting room maintenance as needed.
• Participate in annual inventory processes.
• Support company shrink and safety initiatives.
• Consistently meet established performance standards, including standards related to iCAP, product and service sales, customer service, profit, productivity, and attendance.

Benefits

• Medical, dental, and vision benefits for eligible associates.
• Term life insurance for eligible associates.
• Paid vacation and holidays for eligible associates.
• 401(k) with Company match for eligible associates.
• Associate discount on JCPenney merchandise.
• Eligible store hourly associates scheduled to work on a designated holiday receive additional compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed