Cashier--Must be available 11am-11PM Daily, Including Weekends

Kroger•Mechanicsville, VA

About The Position

Create an outstanding customer experience through exceptional service and help maintain a safe, clean environment that encourages customers to return. Demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. Cashiers greet and assist customers, process transactions accurately and efficiently, and follow company policies for payment methods, checkout procedures, restricted-sale items, coupons, gift cards, and other transactions. The role also involves supporting food and workplace safety, reporting discrepancies and equipment issues, staying informed about promotions, and helping customers throughout the store. Applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Availability is required from 11 a.m. to 11 p.m. daily, including weekends.

Requirements

Customer service experience.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to perform the essential functions of the position with or without reasonable accommodation.
Availability from 11 a.m. to 11 p.m. daily, including weekends.

Nice To Haves

Prior experience as a Bagger or Courtesy Clerk.

Responsibilities

Greet, engage, and assist customers; help create a welcoming and appreciative environment.
Process customer transactions quickly, accurately, and efficiently using the point-of-sale system.
Handle cash, checks, credit and debit cards, SNAP EBT, Offline SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures according to company policy.
Follow company limits and guidelines for cash shortages and overages, and work honestly to control loss.
Follow guidelines for restricted-sale items, including alcohol, tobacco, and DVDs.
Report pricing discrepancies to the Scan Coordinator.
Follow applicable policies and procedures for postage stamps, gift cards, and coupons.
Stay current on current, upcoming, seasonal, and special advertisements.
Follow food safety regulations and guidelines.
Comply with safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
Inspect equipment for preventive maintenance and report items needing repair to the appropriate department or store manager.
Answer customer questions about products throughout the department and store.
Follow local, state, and federal laws and company guidelines.
Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict reasonably and cooperatively.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance as needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.