Shift Lead Full and Part time available must be available weekends

Nothing Bundt Cakes•West Lafayette, IN

About The Position

The Shift Lead / Manager on Duty works alongside the Bakery Manager and team members to create high-quality cakes, a warm and welcoming environment, and a superior guest experience. The role shares in team leadership and collaborates with the Bakery Manager to support sales and profitability, day-to-day bakery operations, and compliance with bakery standards. It also helps carry the Nothing Bundt Cakes culture by reinforcing core values and bringing the brand to life for team members and guests. This position supports guest service, cake production, merchandising, inventory, team training and coaching, scheduling, reporting, and other operational and administrative work. It also helps fulfill special orders, open and close the bakery, and execute community marketing events. The Shift Lead maintains hands-on knowledge of bakery roles and performs them as business needs require. The position is in West Lafayette and pays $15.00 per hour. Full-time and part-time availability is offered. The schedule requires at least three weekday shifts from 2:00–7:30 p.m. and full availability on weekends.

Requirements

High school diploma or GED.
1–3 years of guest-facing experience in retail, restaurant, or foodservice; preferably in a lead role with progressive managerial responsibilities.
Demonstrated success creating a superior guest experience and coaching others to do the same.
Experience training new team members, directing others’ work, and achieving productivity goals.
Basic proficiency in Microsoft Word, Excel, and Outlook, and comfort learning new technologies.
Strong interpersonal and communication skills, both oral and written, with the ability to engage, empower, motivate, and direct a team.
Ability to delegate tasks, set clear expectations, direct work, and manage performance.
Strong organization, resourcefulness, prioritization, and follow-up skills.
Strong problem-solving skills, including assessing situations, identifying issues, and determining appropriate actions.
Learning agility and a desire to grow and excel.
Availability for at least three weekday shifts from 2:00–7:30 p.m. and full availability on weekends.

Nice To Haves

Post-secondary education.
Prior lead-role experience with progressive managerial responsibilities.

Responsibilities

Prioritize the guest experience, model strong guest engagement, and foster a positive work environment.
Partner with the Bakery Manager on guest experience, cake production, brand and merchandise presentation, bakery environment, profit-and-loss management, and inventory control.
Support recruiting, selecting, and training team members; assign daily work; and provide performance feedback and coaching.
Maintain product, service, bakery environment, and visual merchandising standards, and ensure compliance with food and health safety standards and company policies and procedures.
Assist with operational and administrative work, including production planning, productivity goals, team scheduling, supply ordering, sales and labor reporting, basic accounting, expense control, and payroll processing.
Co-manage special-order fulfillment through web and email for individual guests and corporate accounts, including large or complex orders and deliveries.
Help open and close the bakery, including balancing cash drawers and making bank deposits.
Help coordinate and participate in local community marketing and brand-building events.
Maintain hands-on knowledge of all bakery roles and step in to perform them as business needs dictate.
Support and develop the team, lead by example, build productive relationships, and represent the brand in the local community.