Shift Lead Full and Part time available must be available weekends

Nothing Bundt Cakes #287•West Lafayette, IN

About The Position

The Shift Lead / Manager On Duty works alongside the Bakery Manager and team members to create high-quality cakes, a warm and welcoming environment, and a superior guest experience. The role shares in team leadership and supports the Bakery Manager in driving sales and profitability, carrying out daily responsibilities, and ensuring bakery operations comply with company standards. The position also helps reinforce the company’s core values and represent its brand to team members and guests. The role requires availability for at least three weekday shifts from 2:00 p.m. to 7:30 p.m., as well as full availability on weekends. Full-time and part-time schedules are available.

Requirements

High school diploma or GED.
1–3 years of guest-facing experience in a retail, restaurant, or foodservice environment.
Experience creating a superior guest experience, coaching others, training new team members, directing others’ work, and achieving productivity goals.
Basic proficiency in Microsoft Word, Excel, and Outlook, and comfort learning new technologies.
Strong interpersonal and oral and written communication skills, with the ability to engage, empower, motivate, and direct a team.
Ability to delegate tasks, set clear expectations, direct work, and manage performance.
Strong organization, resourcefulness, ability to balance priorities, and follow-up skills.
Strong problem-solving skills, including assessing situations, identifying issues, developing solutions, and taking appropriate action.
Learning agility and a desire to grow and excel.
Availability for at least three weekday shifts from 2:00 p.m. to 7:30 p.m. and full availability on weekends.

Nice To Haves

Post-secondary education.
Experience in a lead role with progressive managerial responsibilities.

Responsibilities

Prioritize the guest experience, model superior guest engagement, and foster a positive work environment.
Partner with the Bakery Manager in leading guest experience, cake production, brand and merchandise presentation, work environment, profit-and-loss management, and inventory control.
Support recruiting, selecting, and training team members; direct daily work; and provide performance feedback and coaching.
Uphold product, service, bakery environment, visual merchandising, food safety, and health safety standards, along with company policies and procedures.
Assist with operational and administrative responsibilities, including cake production plans, productivity goals, team scheduling, supply ordering, sales and labor reporting, basic accounting, expense control, and payroll processing.
Co-manage special-order fulfillment through web and email for individual guests and corporate accounts, including large or complex orders and deliveries.
Help open and close the bakery, including balancing cash drawers and making bank deposits.
Help coordinate and participate in local community marketing and brand-building events.
Maintain hands-on knowledge of bakery roles and step in to perform responsibilities as business needs require.
Lead by example, support and develop the team, build positive relationships, communicate openly, and represent the brand in the local community.