Cashier 649

Kroger•Lake Orion, MI

About The Position

The Cashier creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role supports Kroger’s Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion, and safety. Cashiers welcome and assist customers, answer product questions, process transactions accurately and efficiently, and follow company policies for payment methods, checkout procedures, restricted-sale items, cash handling, food safety, and loss prevention. They also collaborate with front-end associates, report discrepancies and safety concerns, and help maintain store equipment and conditions. The Kroger Company of Michigan describes itself as a nationwide company with nearly 500,000 associates and supportive communities. It highlights opportunities to grow, care for one another, give back, and help associates build their future.

Requirements

Must be able to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

Promote trust and respect among associates.
Welcome customers and help them feel important and appreciated by answering questions about products throughout the store.
Maintain knowledge of department products and answer questions or suggest products.
Remain visible and actively greet, engage, and assist customers.
Process customer transactions quickly, accurately, and efficiently.
Use the Point of Sale (POS) system and handle cash, checks, credit and debit cards, SNAP EBT, Offline SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures according to company policy.
Follow company limits on cash shortages and overages and work honestly and effectively to control loss.
Follow guidelines for restricted-sale items, including alcohol, tobacco, fireworks, and videos.
Collaborate with front-end associates and encourage teamwork.
Report pricing discrepancies to the Scan Coordinator and product ordering or shipping discrepancies to the department manager.
Maintain a positive attitude and stay current with present, future, seasonal, and special ads.
Follow food safety regulations and guidelines; maintain proper temperatures in cases and coolers and keep temperature logs.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
Notify management of customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Follow local, state, and federal laws and company guidelines.