Senior IT Systems Administrator [649]

D-Wave Quantum•Boca Raton, FL

5d•Hybrid

About The Position

The Senior IT Systems Administrator will design, deploy, monitor, and maintain D-Wave’s core IT infrastructure and services, including networking, security systems, telephony, and backup environments. The role provides direct operating-system support to users and network and security support across local and remote company infrastructure. It is also expected to improve operations, strengthen the team’s technical capabilities, reduce recurring issues, and take increasing ownership of infrastructure decisions and projects. The position is open to candidates in Florida. A hybrid work structure at D-Wave’s Boca Raton head office is preferred. International travel of approximately 25% annually is required to support conferences and events.

Requirements

Bachelor’s degree or post-secondary diploma.
At least 5 years of experience in IT security, hardware, and networking.
Hands-on experience equivalent to or exceeding CCNA certification.
Expertise configuring and maintaining Microsoft infrastructure, including Active Directory (AD), Intune, and Entra ID.
Ability to develop and maintain IP networks, including physical and logical LAN and VPN design, VLAN configuration, subnetting, access control, wireless network setup, and remote-site connectivity.
Proficiency managing content management systems such as Atlassian and SharePoint.
Experience working with cloud infrastructure services, including AWS, Google Cloud Platform (GCP), and Azure.
In-depth expertise with the XCP-ng hypervisor, including deployment, configuration, and maintenance.

Responsibilities

Architect, deploy, proactively monitor, and maintain company infrastructure to keep it modern, secure, up to date, and responsive to internal customers’ needs.
Manage core and endpoint security systems and tools, including firewalls, IDS, MDM, antivirus software, and central encryption management products.
Maintain and administer the Atlassian Suite and support the use of AI tools such as Claude, ChatGPT, and Fellow.
Maintain and develop enterprise IT services such as AD/LDAP, Centrify, RSA, and Microsoft O365.
Help define, implement, maintain, and monitor hardware, services, security, and network devices.
Assist the internal helpdesk with security, communications, and Windows, OSX, and Linux operating-system issues.
Support, troubleshoot, and optimize enterprise and development computing systems.
Provide tier 2 support for internal and external customers.
Occasionally assist L1 support with hands-on troubleshooting and fixes, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
Work with the DevOps team to maintain connection points to AWS and contribute Kubernetes, Chef, and Terraform skills to development and infrastructure needs.
Develop scripts and automation to optimize workflow efficiency.
Travel internationally approximately 25% annually to support conferences and events.