Senior IT Systems Administrator [649]
About The Position
The Senior IT Systems Administrator will help design, maintain, and improve D-Wave’s core IT infrastructure and support services. The work encompasses network, security, telephony, and backup environments, as well as direct operating-system support for users and network and security support across local and remote company infrastructure. The role is expected to improve operations, strengthen the team’s technical capabilities, reduce recurring issues, and take increasing ownership of infrastructure decisions and projects. International travel of 25% annually is required to support conferences and events. Candidates may be located in Florida; a hybrid arrangement at the Boca Raton head office is preferred. The administrator will architect, deploy, monitor, and maintain company infrastructure; manage core and endpoint security tools; administer enterprise IT services; and support enterprise and development computing systems. The role also provides tier 2 customer support, occasional hands-on assistance to L1 support, and collaboration with DevOps on AWS connection points and development and infrastructure needs. The position includes maintaining Atlassian services, supporting AI tools, and developing scripts and automation to improve workflow efficiency.
Requirements
- Bachelor’s degree or post-secondary diploma.
- At least 5 years of experience in IT security, hardware, and networking, with hands-on experience equivalent to or exceeding CCNA certification.
- Expertise configuring and maintaining Microsoft infrastructure, including Active Directory (AD), Intune, and Entra ID.
- Proven ability to develop and maintain IP networks, including physical and logical LAN and VPN design, VLAN configuration, subnetting, access control, wireless network setup, and remote-site connectivity.
- Proficiency managing content management systems such as Atlassian and SharePoint.
- Experience working with cloud infrastructure services, including AWS, Google Cloud Platform (GCP), and Azure.
- In-depth expertise with the XCP-ng hypervisor, including deployment, configuration, and maintenance.
Responsibilities
- Architect, deploy, proactively monitor, and maintain company infrastructure to keep it modern, secure, up to date, and responsive to internal customers’ needs.
- Manage core and endpoint security systems and tools, including firewalls, IDS, MDM, antivirus software, and central encryption management products.
- Maintain and administer the Atlassian Suite and support use of AI tools such as Claude, ChatGPT, and Fellow.
- Maintain and develop enterprise IT services, including AD/LDAP, Centrify, RSA, and Microsoft O365.
- Help define, implement, maintain, and monitor hardware, services, security, and network devices.
- Assist the internal helpdesk with security, communications, and Windows, macOS, and Linux operating-system issues.
- Support, troubleshoot, and optimize enterprise and development computing systems.
- Provide tier 2 support for internal and external customers.
- Occasionally assist L1 support with hands-on troubleshooting and fixes, including software installation and upgrades, hardware installation, file backups, and system and application configuration.
- Work with DevOps on maintaining AWS connection points and contribute Kubernetes, Chef, and Terraform skills to development and infrastructure needs.
- Develop scripts and automation to optimize workflow efficiency.
Benefits
- Company ownership
- Competitive pay
- Equity
- Bonus
- Perks
- Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
