Cashier - Upper Chesapeake Medical Center

Towne Park•Bel Air, MD

About The Position

The Cashier collects and reconciles revenue accurately while providing attentive, friendly, and efficient hospitality services to guests. The role processes payments, answers guest questions, provides directions and information about facility amenities and nearby attractions, and completes shift reports. The Cashier follows established practices and procedures, works under specific direction with frequent checks, and completes assignments as instructed by the Lead Cashier or Account Manager. The position is scheduled for 30 hours per week and pays $15 per hour. Most work is outdoors for extended periods, potentially for the entire shift, with exposure to extreme heat and cold. Travel of up to 5% may be required.

Requirements

High school diploma or GED.
One to three months of related experience and/or training, or an equivalent combination of education and experience.
Basic math knowledge.
Ability to read and write standard English; comprehend simple instructions, short correspondence, and memos; and write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations to guests, clients, and employees.
Ability to add and subtract three-digit numbers, multiply and divide with tens and hundreds, and perform these operations using American currency.
Ability to understand 24-hour and military time systems and rates applicable to elapsed time.

Responsibilities

Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; promptly acknowledge and greet guests, use last names when appropriate, and treat others with courtesy, respect, and dignity.
Remain accurate and composed under pressure, use appropriate greetings, welcome guests, and follow Towne Park phone etiquette.
Assist guests with directions and inquiries, and provide information about facility outlets, meeting rooms, amenities, and local attractions.
Determine guest charges and process cash, credit, and direct-billing payments; categorize tickets for audit purposes; collect and reconcile revenue; and provide receipts.
Complete accurate and timely shift reports, follow cash-bank procedures, operate registers, gates, and credit card machines, and obtain information about daily events and applicable rates.
Complete assigned tasks in a timely manner as instructed by the Lead Cashier or Account Manager.