WAC DSP/ Thrift

Ravalli Services Corporation•Hamilton, MT
•Hybrid

About The Position

This position will be a mix of working at the thrift store as a cashier and also working at our intake building. This is a week day and weekend schedule. The Cashier, Thrift Store Operations role participates in the retail operations of Ravalli Services Thrift Store, operating the cash register, receiving payment, making change, and bagging purchases. This role also assists with maintaining a clean and appealing retail floor area and may assist with other areas of the thrift store. The Direct Support Professional role teaches and demonstrates community living and/or vocational skills to consumers with developmental disabilities. This position establishes and maintains good working relationships with consumers, family/friends, and outside professionals. The DSP participates in routine operations of the facility which includes assistance with assigned job duties (sorting, hanging, tagging, pricing, meal preparation, ensuring consumer needs are met, monitoring facility maintenance, cleaning, transportation, and community integration). This position also participates in providing safety training to all consumers and performs duties that reflect Ravalli Services’ mission of “Promoting Independence and Inclusion for all”.

Requirements

  • Education and experience equivalent to a high school diploma.
  • Capable of giving, receiving, interpreting and applying, verbal and/or written instructions and directions.
  • Good work habits including, but not limited to, honesty, punctuality, and the ability to manage time and information.
  • May be required to safely lift or manipulate items weighing 25 pounds.
  • Able to function in a team setting, being supportive and professional with co-workers.
  • Ability to maintain flexibility to work assigned hours.
  • Ability to lift objects weighing up to 25 pounds.
  • Must be capable of giving, receiving, interpreting and applying verbal and/or written instructions and directions.
  • Maintain a safe environment for everyone.
  • Ability to pass and maintain Ravalli Services’ training sequence, which includes First-Aid, CPR, MANDT(management of non-aggressive adults with disabilities), State mandated Medication Certification, and College of Direct Supports, within prescribed time lines.
  • Ability to acquire training to support individuals with special needs; wheelchairs, walkers and other specialized medical equipment as well as positive behavioral supports.
  • Ability to acquire knowledge of the habilitation process, policies and procedures for DPHHS-DDP habilitation training, principles of community integration and normalization, and techniques of non-aversive training acquired through completion of identified sections of in-house training programs.
  • Develop and maintain a positive and effective relationship with consumers, families, guardians, neighborhood businesses, representatives of public service agencies and other co-workers of Ravalli Services.
  • Assist in and maintain compliance of the services provided throughout the various Work Activity sites to standards prescribed by Ravalli Services and the State Department of Public Health and Human Services.
  • Assist and document the development and implementation of action plans and training goals for consumers, as developed by each consumer’s Personal Support Team under the supervision or direction of site manager.
  • Assist consumers with work skills (e.g. sorting, hanging, tagging, janitorial, etc.)
  • Assist each consumer with basic living skills (e.g., social & domestic) through specific instruction and positive programs.
  • Assist with personal hygiene as needed (e.g., bathing, brushing teeth, shaving, nail clipping, dressing and overall general appearance, recreational activities, community integration, etc).
  • Perform or assist consumers with basic domestic duties as needed (e.g., cooking, cleaning and laundry).
  • Complete all paperwork required by Ravalli Services and/or the State of Montana, Developmental Disabilities Program (DDP) (e.g., daily checklists, medication administration records, mileage logs, incident reports, case notes, timesheets etc.).
  • Serve as a good role model, maintain good personal boundaries with all consumers’ and co-workers and maintain professionalism at all times.
  • Provide in-house and community supervision according to the individual needs of all consumers.
  • Follow all written protocols.
  • Excellent communication with other staff members on shift, during shift changes as well as with site manager is imperative.
  • Responsible for and ability to maintain confidential information.
  • Ability to complete monthly assigned staff duties in a timely manner.
  • Education and experience equivalent to a high school diploma and completion of occupationally-specific training.
  • Ability to pass a criminal and other background checks.
  • Possession of a Montana Drivers license and maintain a good driving record in order to meet the requirement for insurability to be covered by company vehicle insurance.
  • Ability to successfully perform all the responsibilities shown above.
  • Ability to establish and maintain professional; effective, harmonious, working relationships.
  • Ability to communicate effectively and professionally with stakeholders, including but not limited to staff, consumers, family members, medical professionals and community members.
  • Ability to show critical thinking and positive decision-making skills.
  • Ability to safely and frequently lift, move or otherwise handle items weighing up to 25 pounds.

Responsibilities

  • Operates cash register to assist customers with their purchases, receives payment, makes change and bags purchase.
  • Assist with maintaining a clean and appealing retail floor area.
  • May assist with other areas of the thrift store.
  • Teach and demonstrate community living and/or vocational skills to consumers with developmental disabilities.
  • Establish and maintain good working relationships with consumers, family/friends and outside professionals.
  • Participate in routine operations of the facility which includes assistance with assigned job duties (sorting, hanging, tagging, pricing, meal preparation, insure consumer needs are being met, monitor facility maintenance, cleaning, transportation and community integration).
  • Participate in providing safety training to all consumers.
  • Assist in creating and maintaining a clean, appealing, and rich environment in the retail area of the store.
  • Assist in the coordination of sales promotions, special activities, and merchandise displays.
  • Be actively involved in stocking, organizing, and replenishing merchandise on racks and shelves to maintain a prosperous image for the store.
  • Interact when necessary to ensure consumer / customer relations are appropriate according to company standards.
  • Actively participate in the training and supervision of Consumer workers assigned to retail area of the store.
  • Maintain flexibility to work assigned hours.
  • Lift objects weighing up to 25 pounds.
  • Give, receive, interpret and apply verbal and/or written instructions and directions.
  • Maintain a safe environment for everyone.
  • Pass and maintain Ravalli Services’ training sequence, which includes First-Aid, CPR, MANDT(management of non-aggressive adults with disabilities), State mandated Medication Certification, and College of Direct Supports, within prescribed time lines.
  • Acquire training to support individuals with special needs; wheelchairs, walkers and other specialized medical equipment as well as positive behavioral supports.
  • Acquire knowledge of the habilitation process, policies and procedures for DPHHS-DDP habilitation training, principles of community integration and normalization, and techniques of non-aversive training acquired through completion of identified sections of in-house training programs.
  • Develop and maintain a positive and effective relationship with consumers, families, guardians, neighborhood businesses, representatives of public service agencies and other co-workers of Ravalli Services.
  • Assist in and maintain compliance of the services provided throughout the various Work Activity sites to standards prescribed by Ravalli Services and the State Department of Public Health and Human Services.
  • Assist and document the development and implementation of action plans and training goals for consumers, as developed by each consumer’s Personal Support Team under the supervision or direction of site manager.
  • Assist consumers with work skills (e.g. sorting, hanging, tagging, janitorial, etc.)
  • Assist each consumer with basic living skills (e.g., social & domestic) through specific instruction and positive programs.
  • Assist with personal hygiene as needed (e.g., bathing, brushing teeth, shaving, nail clipping, dressing and overall general appearance, recreational activities, community integration, etc).
  • Perform or assist consumers with basic domestic duties as needed (e.g., cooking, cleaning and laundry).
  • Complete all paperwork required by Ravalli Services and/or the State of Montana, Developmental Disabilities Program (DDP) (e.g., daily checklists, medication administration records, mileage logs, incident reports, case notes, timesheets etc.).
  • Serve as a good role model, maintain good personal boundaries with all consumers’ and co-workers and maintain professionalism at all times.
  • Provide in-house and community supervision according to the individual needs of all consumers.
  • Follow all written protocols.
  • Communicate effectively with other staff members on shift, during shift changes as well as with site manager.
  • Maintain confidential information.
  • Complete monthly assigned staff duties in a timely manner.
  • Perform other duties as assigned.
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