Cashier - Stocker

Ross Dress For Less•West Bend, WI

4d•Onsite

About The Position

The Retail Associate is responsible for providing customers with a positive shopping experience while supporting store operations. The role includes greeting and assisting customers, operating the register, maintaining a clean and safe store, presenting and recovering merchandise, and moving newly received merchandise to the sales floor. Associates may be assigned to different areas of the store according to business needs and may be asked to perform additional tasks that support customer service and operational goals. Stockroom assignments include additional lifting requirements.

Requirements

Communicate effectively with customers, associates, and Store Leadership in a friendly, respectful, cooperative, and pleasant manner.
Perform basic mathematical calculations commonly used in retail environments.
Occasionally push, pull, and lift more than 25 pounds.
Regularly bend, squat, kneel, climb, carry, reach, and stoop.
Spend up to 100% of working time standing, walking, and moving around the store.
Use store equipment, including PDTs, registers, and PCs, as required.
Use janitorial equipment, rolling racks, ladders, and other assigned supplies.
For stockroom shifts, regularly push, pull, and lift more than 20 pounds.

Responsibilities

Practice safe behaviors, maintain awareness on the sales floor, keep emergency exits clear, and correct or report unsafe conditions.
Treat customers and fellow associates respectfully and courteously, and represent the company brand professionally.
Assist customers with merchandise and questions, greet them throughout the store, respond promptly to service calls, and resolve issues or refer them to Store Leadership when needed.
Operate registers and follow policies for cash, check, charge card, refund, void, and offline transactions; handle bankable tenders accurately.
Perform assigned cleaning tasks, including sweeping, mopping, dusting, wiping surfaces, replenishing restroom supplies, and disinfecting high-touch areas.
Complete daily sizing and merchandise recovery to keep the store neat, organized, and presented according to company standards.
Move newly received merchandise to the sales floor promptly and merchandise it according to company practices and presentation guidelines.
Follow loss-prevention, merchandise-protection, and Mark-Out-of-Stock policies, including processing merchandise and obtaining Store Leadership review and approval for disposals.
Safeguard confidential information, cash, credit card information, and merchandise.
Execute store best practices efficiently, minimize unnecessary steps and touches, and recognize fellow associates through company recognition programs.