Cashier - Stocker

Ross Dress For Less•Marinette, WI

About The Position

The Retail Associate is responsible for ensuring Customers have a positive shopping experience. The Associate greets and assists Customers, treats fellow Associates respectfully, follows company best practices, keeps work areas clean, and ensures proper merchandise presentation. Associates are expected to perform assigned tasks throughout working hours and work in different areas of the Store as business needs require. Additional tasks may be requested when they support Customer service and operational goals.

Requirements

Effectively communicate with Customers, Associates, and Store Leadership in a friendly, respectful, cooperative, and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

Practice safe behaviors, maintain awareness on the sales floor, keep emergency exits clear, and correct or report unsafe conditions to Store Leadership.
Treat Customers and Associates with respect and courtesy, and recognize fellow Associates through Company recognition programs.
Assist Customers with merchandise and questions, greet them throughout the Store, provide prompt responses, respond immediately to Customer Service calls, and handle issues courteously, involving Store Leadership when needed.
Represent and support the Company brand and maintain a professional appearance in accordance with the dress code.
Perform cleaning tasks, including sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas.
Complete daily sizing and recovery to keep the Store neat, clean, organized, and merchandised to standards.
Move newly received merchandise to the sales floor promptly, merchandise it according to company best practices and monthly presentation guidelines, and maintain familiarity with merchandise and brands.
Follow Loss Prevention Awareness, Shortage Highway, Store Protection Specialist (where applicable), and merchandise protection standards.
Demonstrate integrity and honesty, and safeguard confidential information, cash, credit card information, and merchandise.
Follow Mark-Out-of-Stock policies, including identifying and processing merchandise and notifying Store Leadership for review and approval of disposals.
Follow policies for cash, check, charge card, refund, void, and offline transactions, maintaining awareness and accuracy when handling bankable tenders.
Perform work with urgency and maximize productivity by executing Store best practices and minimizing workflow steps and touches.