Cashier - Stocker

Ross Dress For Less•Sheboygan, WI

About The Position

The Retail Associate is responsible for ensuring Customers have a positive shopping experience. The Associate greets and assists Customers, treats fellow Associates with respect, follows company best practices, maintains clean and safe work areas, and ensures proper merchandise presentation. Associates are expected to perform assigned tasks throughout working hours and may work in different areas of the Store as business needs require. Additional tasks may be requested when they support Customer service and operational goals. The role includes cashiering and customer assistance, cleaning and maintaining the Store, recovering and organizing merchandise, moving new merchandise to the sales floor, following loss prevention and merchandise protection standards, and accurately handling transactions and confidential information. The Associate must demonstrate integrity, urgency, and productivity while following company policies and procedures.

Requirements

Effectively communicate with Customers, Associates, and Store Leadership in a friendly, respectful, cooperative, and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
Ability to occasionally push, pull, and lift more than 25 pounds.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to use Store equipment, including PDTs, registers, and PCs, as required.
Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
For Stockroom shifts, ability to regularly push, pull, and lift more than 20 pounds.

Responsibilities

Practice safe behaviors, maintain awareness on the sales floor, keep emergency exits clear, and correct or report unsafe conditions.
Treat Customers and Associates with respect and courtesy and represent the Company brand professionally.
Assist Customers with merchandise and questions, greet them throughout the Store, respond promptly to service calls, and handle issues courteously or refer them to Store Leadership.
Perform register transactions and follow policies for cash, checks, charge cards, refunds, voids, offline procedures, and bankable tenders.
Perform cleaning tasks, including sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas.
Complete assigned sizing and recovery to keep the Store neat, clean, organized, and merchandised to standards.
Move newly received merchandise to the sales floor promptly, follow monthly presentation guidelines, and maintain familiarity with merchandise and brands.
Follow loss prevention, shortage awareness, merchandise protection, and Mark-Out-of-Stock policies and procedures.
Safeguard confidential information, cash, credit card information, and merchandise.
Execute Store best practices efficiently and minimize unnecessary steps and touches in work flow.