Cashier - Stocker

Ross Dress For Less•Marshfield, WI

4d•Onsite

About The Position

The Retail Associate is responsible for ensuring customers have a positive shopping experience and for supporting store operations across work areas as business needs require. The role involves courteous customer service, maintaining a safe and clean store, presenting and recovering merchandise, processing transactions accurately, and following company policies and best practices. Associates are expected to remain engaged in assigned tasks throughout their working hours and may be asked to perform additional tasks to support customer service and operational goals.

Requirements

Effectively communicate with customers, Associates, and Store Leadership in a friendly, respectful, cooperative, and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
Ability to occasionally push, pull, and lift more than 25 pounds.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to use Store equipment, including PDTs, registers, and PCs, as required.
Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
For stockroom shifts, ability to regularly push, pull, and lift more than 20 pounds.

Responsibilities

Practice safe behaviors, maintain awareness on the sales floor, keep emergency exits clear, and correct or report unsafe conditions.
Treat customers and fellow Associates respectfully and professionally, and recognize Associates through company programs.
Assist customers with merchandise and questions, provide prompt responses to service calls, and seek Store Leadership support for customer issues when needed.
Greet customers throughout the Store and thank them at register transactions.
Perform cleaning tasks, including sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas.
Maintain a professional appearance and follow the company dress code.
Perform assigned sizing and merchandise recovery to keep the Store neat, clean, organized, and efficiently merchandised.
Move newly received merchandise to the sales floor promptly and merchandise it according to company practices and presentation guidelines.
Maintain merchandise and brand-name familiarity to assist customers.
Follow loss-prevention awareness, merchandise protection, and Mark-Out-of-Stock policies and procedures.
Safeguard confidential information, cash, credit card information, and merchandise.
Follow procedures for cash, check, charge card, refund, void, and offline transactions, and handle bankable tenders accurately.
Maximize productivity by executing Store best practices and minimizing unnecessary steps and touches.
Perform a range of functions in all Store areas as business needs require.