Cashier - Stocker

Ross Dress For Less•Beaver Dam, WI

About The Position

The Retail Associate helps ensure Customers have a positive shopping experience by providing courteous, friendly service, maintaining a safe and clean store, and supporting merchandise presentation. Associates are expected to perform assigned tasks throughout their working hours and may work in different areas of the Store as business needs require. Additional tasks may be assigned to support Customer service and operational goals. The role includes cashier and customer-service duties as well as stocking, merchandise recovery, and cleaning. Associates follow company policies and best practices, protect confidential information and merchandise, and maintain a professional appearance. Stockroom assignments may include additional physical requirements.

Requirements

Communicate effectively with Customers, Associates, and Store Leadership in a friendly, respectful, cooperative, and pleasant manner.
Perform basic mathematical calculations commonly used in retail environments.
Occasionally push, pull, and lift more than 25 pounds.
Regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Spend up to 100% of working time standing, walking, and moving around the Store.
Use Store equipment, including PDTs, registers, and PCs, as required.
Use janitorial equipment, rolling racks, ladders, and other assigned supplies.
For Associates working Stockroom shifts: regularly push, pull, and lift more than 20 pounds.

Responsibilities

Practice safe behaviors, maintain awareness on the sales floor, keep emergency exits clear, and correct or report unsafe conditions.
Treat Customers and Associates respectfully and professionally; greet Customers, make eye contact, smile, and thank them at checkout.
Assist Customers with merchandise and questions, respond promptly to Customer Service calls, and involve Store Leadership when needed to resolve issues.
Operate registers and handle cash, checks, charge cards, refunds, voids, offline procedures, and other transactions accurately and according to policy.
Maintain clean merchandise, Customer, and Team areas by performing tasks such as sweeping, mopping, dusting, wiping surfaces, replenishing restroom supplies, and disinfecting high-touch areas.
Complete assigned sizing and merchandise recovery to keep the Store neat, clean, organized, and merchandised to standards.
Move newly received merchandise to the sales floor promptly and merchandise it according to company best practices and monthly presentation guidelines.
Maintain familiarity with merchandise and brand names to assist Customers.
Follow loss-prevention, shortage-awareness, merchandise-protection, and Mark-Out-of-Stock policies, including proper processing and leadership review of disposals.
Safeguard confidential information, cash, credit-card information, and merchandise; demonstrate integrity and honesty.
Maximize productivity by following Store best practices and minimizing unnecessary steps and touches.
Maintain a professional appearance and comply with the Company dress code.
Perform a range of Store functions as assigned according to business needs.