Cashier - Stocker

Ross Dress For Less•Wausau, WI

4d•Onsite

About The Position

The Retail Associate is responsible for ensuring customers have a positive shopping experience and for supporting store operations across areas as business needs require. The associate provides courteous, professional customer service; follows company standards and procedures; maintains a clean, safe, organized, and properly merchandised store; and may perform additional tasks to help achieve customer-service and operational goals. The role includes cashiering, assisting customers with merchandise, processing transactions, cleaning, recovering and sizing merchandise, and moving newly received merchandise to the sales floor.

Requirements

Effectively communicate with customers, associates, and Store Leadership in a friendly, respectful, cooperative, and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
Ability to occasionally push, pull, and lift more than 25 pounds.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to spend up to 100% of working time standing, walking, and moving around the store.
Ability to use store equipment, including PDTs, registers, and PCs, as required.
Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
For stockroom shifts, ability to regularly push, pull, and lift more than 20 pounds.

Responsibilities

Practice safe behaviors, maintain awareness on the sales floor, keep emergency exits clear, and promptly correct or report unsafe conditions.
Treat customers and associates respectfully and courteously, and represent the company brand with integrity and professionalism.
Greet customers, provide prompt assistance, answer questions, respond to service calls, and escalate customer issues to Store Leadership when needed.
Assist customers with merchandise and perform register duties.
Perform cleaning tasks, including sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas.
Maintain a clean, organized, and well-merchandised store through assigned sizing and recovery tasks.
Move newly received merchandise promptly to the sales floor and merchandise it according to company practices and presentation guidelines.
Follow loss-prevention, merchandise-protection, Mark-Out-of-Stock, cash-handling, refund, void, and offline transaction policies and procedures.
Safeguard confidential information, cash, credit-card information, and merchandise.
Execute store best practices and work efficiently to maximize productivity.