0229 - CASHIER/SALES ASSOCIATE - DOUGLAS

GATE HR•Douglas, GA

About The Position

The Store Associate supports current and future goals within GATE stores by following procedures and programs set by the Operations Division. The role participates in the store’s daily operations, including food service, and learns, participates in, and trains on current and future programs. The associate monitors progress and helps ensure employees uphold GATE standards. The position involves customer service, payment handling, merchandising, keeping the store clean and stocked, operating store equipment, and performing minor equipment repairs and maintenance. The associate must follow company policies and applicable rules and regulations, support a safe work environment, and complete other duties assigned by the Store Manager.

Requirements

Be of legal age to sell alcohol and tobacco products.
Successfully complete a pre-employment drug screening and background check.
Be able to work a flexible schedule, including weekends and holidays.
Speak, read, write, and comprehend English sufficiently to communicate effectively with customers and team members.
Be detail-oriented and have strong organizational skills.
Stand for extended periods.
Lift, carry, and move up to 50 pounds.
Perform repetitive movements over long periods.
Bend, kneel, stoop, and reach, including overhead.
Work in varying and extreme temperatures.
Possess basic reading, writing, and math skills, including addition, subtraction, multiplication, and division.
Operate a personal computer.
Understand and comply with company policies and procedures relating to robberies and the safe and proper handling of petroleum products.

Responsibilities

Follow GATE procedures, programs, standards, and attendance policies.
Participate in daily store operations, including food service, and learn, participate in, and train on current and future programs.
Monitor progress and help ensure employees uphold GATE standards.
Arrive consistently and on time, and comply with GATE uniform and appearance standards.
Attend required training, safety courses, office meetings, and departmental meetings.
Report safety hazards, follow up to ensure they are corrected, and help provide a safe work environment.
Follow applicable federal, state, and local rules and regulations, as well as company policies.
Keep the store clean and well-stocked.
Perform minor store equipment repairs and maintenance, and operate equipment as assigned.
Handle payments according to GATE policies.
Prioritize customers by greeting them, answering questions about products and services, addressing inquiries, resolving complaints, and providing an efficient checkout experience.
Contribute to a positive and supportive team environment and communicate accurately and positively with customers and staff.
Use problem-solving and de-escalation skills.
Operate the cash register, money order machine, electronic lottery, Tach II safes, credit card machines, gasoline console, and emergency gasoline shutoff valve.
Perform merchandising, including stocking shelves, pricing, blocking and fronting shelves, placing window banners and in-store point-of-sale materials, and checking product codes.
Perform other duties as assigned by the Store Manager.