0229 - CASHIER/SALES ASSOCIATE - DOUGLAS

GATE Store•Douglas, GA

About The Position

The Store Associate supports the current and future goals of GATE stores by following procedures and programs established by the Operations Division. The role participates in the daily operation of the store, including food service, learns and trains on current and future programs, monitors progress, and helps ensure employees uphold GATE standards. The associate serves customers, maintains a clean and well-stocked store, handles payments, performs merchandising and minor equipment maintenance, and contributes to a safe, supportive team environment. Other duties may be assigned by the Store Manager.

Requirements

Be of legal age to sell alcohol and tobacco products.
Successfully complete a pre-employment drug screening and background check.
Be able to work a flexible schedule, including weekends and holidays.
Speak, read, write, and comprehend English well enough to communicate effectively with customers and team members.
Have strong attention to detail and organizational skills.
Possess basic reading, writing, and math skills, including addition, subtraction, multiplication, and division.
Be able to operate a personal computer.
Understand and comply with company policies and procedures concerning robberies and the safe, proper handling of petroleum products.
Stand for extended periods, lift, carry, and move up to 50 pounds, perform repetitive movements for extended periods, and bend, kneel, stoop, and reach overhead.
Be able to work in varying and extreme temperatures.

Responsibilities

Follow GATE procedures, programs, policies, and attendance standards.
Participate in daily store operations, including food service, and learn and train on current and future programs.
Monitor program progress and help ensure employees uphold GATE standards.
Arrive on time and follow GATE uniform and appearance standards.
Attend required training, safety courses, office meetings, and departmental meetings.
Report safety hazards, follow up to ensure they are corrected, and help maintain a safe work environment.
Keep the store clean and well stocked.
Perform minor repairs and maintenance on store equipment and operate equipment as assigned.
Handle customer payments according to GATE policies.
Greet customers, answer questions about products or services, address inquiries, and resolve complaints.
Provide friendly, efficient checkout service and communicate positively and accurately with customers and staff.
Use problem-solving and de-escalation skills and contribute to a positive team environment.
Merchandise the store by stocking shelves, pricing, blocking and fronting shelves, placing window banners and in-store point-of-sale materials, and ensuring products are in code.
Operate a cash register, money order machine, electronic lottery equipment, Tach II safes, credit card machines, gasoline console, and emergency gasoline shutoff valve.
Perform other duties assigned by the Store Manager.