1202 - CASHIER/SALES ASSOCIATE - PALM VALLEY

GATE HR•Nocatee, FL

About The Position

The Store Associate supports the current and future goals of GATE stores by following procedures and programs established by the Operations Division. The role participates in daily store operations, including food service, and learns, participates in, and trains on current and future programs while monitoring progress and helping ensure employees uphold GATE standards. The associate provides customer service, handles payments, maintains a clean and well-stocked store, performs merchandising, and operates store equipment. The role also includes attending required training and meetings, reporting safety hazards, following applicable rules and company policies, and performing minor equipment repairs and other duties assigned by the Store Manager.

Requirements

Must be of legal age to sell alcohol and tobacco products.
Must successfully complete a pre-employment drug screening and background check.
Must be able to work a flexible schedule, including weekends and holidays.
Must be able to speak, read, write, and comprehend English sufficiently to communicate effectively with customers and team members.
Must be detail-oriented and have strong organizational skills.
Must be able to stand for extended periods.
Must be able to lift, carry, and move up to 50 pounds.
Must be able to perform repetitive movements over long periods.
Must be able to bend, kneel, stoop, and reach, including overhead.
Must be able to work in varying and extreme temperatures.
Must possess basic reading, writing, and math skills, including addition, subtraction, multiplication, and division.
Must be able to operate a personal computer.
Must be able to understand and comply with company policies and procedures relating to robberies and the safe and proper handling of petroleum products.

Responsibilities

Participate in daily store operations, including food service, and follow GATE procedures and programs.
Learn, participate in, and train on current and future programs; monitor progress and help ensure employees uphold GATE standards.
Work a flexible schedule, including weekends and holidays, and follow the GATE attendance policy.
Arrive on time and meet GATE uniform and appearance standards.
Attend required training, safety courses, office meetings, and departmental meetings.
Report safety hazards, follow up to ensure hazards are corrected, and help provide a safe work environment.
Follow applicable federal, state, and local rules and regulations, as well as company policies.
Keep the store clean and well-stocked.
Perform minor repairs and maintenance of store equipment and operate equipment as assigned.
Handle payments in accordance with GATE policies.
Prioritize customer service, greet customers, answer questions about products and services, address inquiries, and resolve complaints.
Provide a friendly, efficient checkout experience and communicate accurately and positively with customers and staff.
Contribute to a positive and supportive team environment and use problem-solving and de-escalation skills.
Operate the cash register, money order machine, electronic lottery, Tach II safes, credit card machines, gasoline console, and emergency gasoline shutoff valve.
Perform store merchandising, including stocking shelves, pricing, blocking and facing shelves, placing window banners and in-store point-of-sale materials, and ensuring products are in code.
Perform other duties as assigned by the Store Manager.