Cashier - Concessions

Diverse Concepts•Pigeon Forge, TN

About The Position

The Cashier - Concessions takes and prepares customer orders, operates a computerized cash register, accepts payments, and ensures concession items meet quality and safety standards. The role maintains a clean, sanitary, safe, and properly stocked kiosk, and keeps records of products used and food served under a supervisor’s guidance. The position also assists guests with questions and must effectively check identification for age-restricted items, including alcohol. A valid TN ABC license is required.

Requirements

  • Neat dress and grooming in accordance with company uniform and appearance policies.
  • Ability to operate a point-of-sale terminal, make change correctly, and complete credit card transactions.
  • Ability to respond calmly to angry guests and notify a manager.
  • Ability to stand for a 6–8 hour shift.
  • Ability to complete all training steps and knowledge checks.
  • Ability to read menus to sight-impaired guests and clearly respond to guest requests.
  • Ability to hear well in a loud environment.
  • Ability to lift 30 pounds several times per shift.
  • Ability to effectively card all guests who purchase alcohol.
  • Valid TN ABC license.

Responsibilities

  • Take customer orders and assemble them correctly.
  • Prepare concession foods such as popcorn, hot dogs, pretzels, and nachos according to standard formulas or directions.
  • Check identification for age-restricted items, including alcoholic beverages.
  • Accept customer payments using a cash register and enter data into a computerized cash register system.
  • Check food items to ensure quality and safety standards are met.
  • Keep the assigned area clean, sanitary, and safe.
  • Answer questions about kiosk locations and item prices.
  • Maintain kiosk records of products used and food served, under a supervisor’s guidance.
  • Keep the kiosk properly stocked and restock it at the end of each shift.
  • Perform other duties and responsibilities as needed.
  • Assist other employees with duties as necessary.
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