Cashier and Customer Service Associate

P.C. Richard & Son • Deer Park, NY

1d

About The Position

The Cashier and Customer Service Associate performs clerical and customer service duties in a retail showroom office. The role involves assisting customers by phone and in person, handling frequent incoming and outgoing calls about showroom business, and contacting customers regarding order status, delivery, and product service. The associate operates and balances a computerized cash register and uses the company’s point-of-sale system and other programs to enter data, process sales orders, and respond to customer inquiries. The position requires flexibility to work a retail schedule, including evenings, weekends, and holidays, and the ability to perform general office activities in a fast-paced, team-oriented environment.

Requirements

• Excellent customer service skills when dealing with customers by phone and in person.
• Flexibility to work a retail schedule, including evenings, weekends, and holidays.
• Ability to perform a variety of general office activities in a fast-paced, team-oriented environment.

Nice To Haves

• Cashier experience.
• Computer experience.

Responsibilities

• Provide customer service to customers in person and by phone.
• Answer incoming calls and make outgoing calls concerning showroom business.
• Contact customers to confirm order status, delivery, and product service.
• Operate and balance a computerized cash register.
• Enter data and use the company’s point-of-sale system and other programs to process sales orders and customer inquiries.
• Perform general office activities in a fast-paced team environment.

Benefits

• Health plan options providing comprehensive coverage for the employee and family, if applicable.
• Health Savings Account, if applicable.
• Voluntary vision and dental plans.
• Life insurance and supplemental insurance programs.
• 401(k) retirement savings plan with a discretionary annual company match.
• Flexible Spending Plan.
• Employee discount.
• Paid time off, including vacation and sick time.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed