Cashier and Customer Service Associate

P.C. Richard & Son • Oceanside, NY

1d

About The Position

The Cashier and Customer Service Associate performs clerical and customer service duties in a retail showroom office. The role involves assisting customers by phone and in person, handling substantial incoming and outgoing phone calls related to showroom business, and contacting customers about order status, deliveries, and product service. The associate operates and balances a computerized cash register and uses the company’s computerized point-of-sale system and other programs to process sales orders and respond to customer inquiries. The position requires flexibility to work a retail schedule that includes evenings, weekends, and holidays, and to perform varied general office activities in a fast-paced, team-oriented environment.

Requirements

• Excellent customer service skills when dealing with customers by phone and in person.
• Flexibility to work a retail schedule, including evenings, weekends, and holidays.
• Ability to work in a fast-paced, team-oriented environment.

Nice To Haves

• Cashier experience.
• Computer experience.

Responsibilities

• Provide customer service to customers by phone and in person.
• Answer incoming calls and make outgoing calls about showroom business.
• Contact customers to confirm order status, delivery, and product service.
• Operate and balance a computerized cash register.
• Use the company’s computerized point-of-sale system and other programs to process sales orders and customer inquiries.
• Perform general office activities.

Benefits

• Health plan options with comprehensive coverage for the employee and family, if applicable.
• Health Savings Account, if applicable.
• Voluntary vision and dental plans.
• Life insurance and supplemental insurance programs.
• 401(k) retirement savings plan with a discretionary annual company match.
• Flexible Spending Plan.
• Employee discount.
• Paid time off, including vacation and sick time.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed