Cashier and Customer Service Associate

P.C. Richard & Son•Plainview, NY
•Onsite

About The Position

The Cashier and Customer Service Associate performs clerical duties and provides customer service in a retail showroom office. The role involves frequent phone work, assisting customers in person, operating and balancing a computerized cash register, and entering information in the company’s point-of-sale system and other programs to process sales orders and customer inquiries. The position requires flexibility to work a retail schedule, including evenings, weekends, and holidays, and the ability to perform general office activities in a fast-paced, team-oriented environment.

Requirements

  • Excellent customer service skills when dealing with customers by phone and in person.
  • Flexibility to work a retail schedule, including evenings, weekends, and holidays.
  • Ability to perform a variety of general office activities in a fast-paced, team-player environment.

Nice To Haves

  • Cashier experience.
  • Computer experience.

Responsibilities

  • Provide customer service to customers by phone and in person.
  • Answer incoming calls and make outgoing calls related to showroom business.
  • Contact customers to confirm order, delivery, and product-service status.
  • Operate and balance a computerized cash register.
  • Enter data and use the company’s point-of-sale system and other programs to process sales orders and customer inquiries.
  • Perform a variety of general office activities.

Benefits

  • Health plan options providing comprehensive coverage for the employee and family, if applicable.
  • Health Savings Account, if applicable.
  • Voluntary vision and dental plans.
  • Life insurance and supplemental insurance programs.
  • 401(k) retirement savings plan with a discretionary annual company match.
  • Flexible Spending Plan.
  • Employee discount.
  • Paid time off, including vacation and sick time.
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