Cash Specialist

ISN•Oklahoma City, OK

About The Position

ISN is seeking an experienced Cash Specialist to support the Secretary Held HUD loan servicing contract. The role is primarily responsible for accurately and promptly processing loan payments received by mail and online. The specialist also supports payment reconciliation, refunds, lien-release check requests, reporting, documentation, compliance, notary duties as needed, and process improvement.

Requirements

Experience balancing daily transactions and/or cash reconciliation.
Strong attention to detail and accuracy.
A combination of education and experience is acceptable.

Nice To Haves

1–3 years of mortgage experience (preferred).
1 or more years of payment processing experience (preferred).
Associate's and/or bachelor's degree is a plus.

Responsibilities

Use the loan servicing system to look up borrower accounts.
Prepare received checks for posting and ensure the loan number and borrower name are listed on each check.
Accurately and promptly post payments and payoffs to the loan servicing system.
Analyze transaction histories to identify discrepancies.
Deposit payments using a check scanner and OTCnet, a web-based solution for converting paper checks to electronic payments.
Balance daily payments posted in the servicing system against amounts deposited through OTCnet.
Update the internal check tracking system with the action taken for each received check.
Process overpayment refunds.
Process check requests for lien releases.
Track and report daily production activity.
Prepare certificate of indebtedness (COI) packages.
Prepare surplus funds claims packages.
Perform notary public duties as needed.
Assist with special projects and process improvements.
Maintain compliance with internal controls and audit requirements.
Perform other duties as assigned.