Cash Application Specialist

SGS•Bloomfield, NJ

About The Position

The Cash Application Specialist processes a high volume of cash receipts for U.S. customer accounts. The role includes posting lockbox and electronic remittance payments, reconciling cash transactions and payment records, monitoring unresolved receipts, and coordinating with internal business units, billing and collections representatives, partners, and clients to resolve issues. The specialist also sets up new customers, responds to inquiries, follows internal standards and procedures, and supports special projects and other assigned duties.

Requirements

High school diploma or equivalent.
3–5 years of cash application experience.
At least 2 years of accounts receivable experience.
Intermediate English proficiency.
Intermediate mathematical proficiency for analyzing.
Advanced reasoning skills.
Thorough knowledge of Oracle accounts receivable system functions and processes.
Knowledge of basic accounting and the ability to organize and analyze data.
Ability to work independently and as part of a team in a fast-paced, high-volume environment, with emphasis on accuracy and timeliness.
Ability to multitask effectively and pay close attention to detail.
Strong organizational and time-management skills, including the ability to prioritize tasks.
Willingness to adapt to change and learn new skills.
Ability to follow up on pending issues and meet deadlines.
Ability to provide quality client service to internal and external contacts on routine non-legal matters.
Clear and effective oral and written communication skills.
Strong interpersonal skills.

Responsibilities

Enter high volumes of daily cash receipts for U.S. customer accounts.
Post lockbox payments by recording transactions received from several lockboxes.
Reconcile cash transactions, third-party remittances, and credit card payments.
Download, post, and reconcile electronic remittance files.
Monitor unapplied and unidentified receipts and work with business units to resolve them promptly.
Work with billing and collections representatives to resolve posting problems.
Submit checks to a virtual lockbox scanner as needed.
Set up new customers.
Adhere to internal standards, policies, and procedures.
Answer partner and client inquiries about cash applications.
Participate in special projects as required.
Perform other duties as assigned.