Cash Application Specialist

Riddell•North Ridgeville, OH

About The Position

The Cash Receipts/Credit Specialist maintains customer accounts by processing cash and check receipts, credit card transactions, credits, allowances, and other miscellaneous account adjustments. The role also addresses payment inquiries, researches and resolves discrepancies, and completes daily and monthly reporting by assigned deadlines.

Requirements

At least 3 years of accounts receivable or cash application experience.
High school degree or equivalent.
Strong proficiency with MS Office applications, primarily Excel.
Careful attention to detail and accuracy.
Strong communication and interpersonal skills.
Ability to work courteously and tactfully with customers, sales representatives, and employees.
Strong 10-key proficiency.
Excellent time-management, analytical, and organizational skills.
Ability to prioritize and manage multiple assignments and work independently within deadlines.
Strong problem-solving and decision-making skills.

Nice To Haves

Associate degree in accounting, or an equivalent combination of education, training, and related experience.
SAP experience.

Responsibilities

Post customer cash receipts.
Follow up with collection analysts, sales representatives, and customers.
Verify that credit card and check payments are received daily.
Expedite checks to the lockbox bank account and reconcile lockbox receipts.
Scan incoming check payments in Remittance on Site for deposit in the lockbox.
Apply cash and other credits or debits to invoices.
Initiate customer refund requests as needed.
Process customer credit card transactions, send receipts to customers, and check the status of credit card orders.
Address customer payment inquiries.
Assist in tracking, researching, and resolving payment discrepancies.
Assist with special projects as assigned.
Complete daily and monthly reporting promptly by assigned deadlines.
Research and dispute credit card chargebacks as needed.