Cash Application Specialist

RGP•Arlington, TX

1d•Hybrid

About The Position

The Cash Application Specialist will support a busy Accounts Receivable environment, primarily applying cash in NetSuite and ensuring customer accounts are accurately reconciled. The role processes customer payments, including physical checks, matches remittance information to open invoices, investigates payment discrepancies, and resolves unapplied cash. A major focus is reducing aged unapplied cash and clearing an existing cash application backlog through detailed research, reconciliation, and follow-through. The specialist will research customer accounts, payment history, credits, short and overpayments, duplicate payments, and other exceptions. The role also supports reconciliations, corrects upstream AR data issues, maintains accurate transaction records, and collaborates with Collections, Billing, and other AR team members. This is a five-week short-term assignment with a possibility of extension. The position is based in Arlington, Texas, with three days onsite and two days remote per week.

Requirements

Hands-on experience in cash application, Accounts Receivable, collections, accounting, or a related function.
Proven experience applying customer payments and accurately matching payments to open invoices.
Strong understanding of invoices, remittance details, customer accounts, credits, collections data, and unapplied cash.
Experience researching and resolving unapplied cash, short payments, overpayments, duplicate payments, and other payment discrepancies.
Experience processing physical checks and managing high-volume cash application transactions or backlogs.
Working knowledge of Microsoft Excel and comfort researching transactional data.
Strong reconciliation, analytical, and problem-solving skills, with excellent attention to detail.
Ability to work independently, prioritize a high volume of transactions, and follow issues through to resolution.
Strong communication and collaboration skills to partner effectively with Collections, Billing, and other Accounts Receivable team members.

Nice To Haves

Experience working in NetSuite.

Responsibilities

Process customer payments, including physical checks, in NetSuite.
Match remittance information to open invoices and accurately apply payments.
Research and resolve unapplied cash, payment discrepancies, short payments, overpayments, duplicate payments, and other exceptions.
Reduce aged unapplied cash and work through the existing cash application backlog.
Research customer accounts, payment history, credits, and other transactional information.
Support reconciliations and correct upstream Accounts Receivable data issues.
Maintain accurate transaction records.
Collaborate with Collections, Billing, and other Accounts Receivable team members to resolve payment-related issues.