Cash Office Clerk

Festival Foods • Marshfield, WI

3d • Onsite

About The Position

The Cash Office Clerk supports daily Guest Services operations by following company policies and procedures, meeting departmental goals, and responding to business needs. The role helps maintain store profitability through accurate cash-office balancing and cash management, while collaborating with the Guest Services team. The position is part-time and based at the Marshfield, Wisconsin store. Morning hours are listed; schedules may include varied days and hours, including weekends and holidays as needed.

Requirements

• High school education or an equivalent combination of education and experience.
• Strong attention to detail and accuracy in cash handling and data entry.
• Ability to use point-of-sale systems, bookkeeping software, and cash-management tools, and to process information and merchandise through a register system.
• Basic technical proficiency, ability to troubleshoot equipment issues, and willingness to learn and operate the equipment needed for the job.
• Strong communication and interpersonal skills, including the ability to communicate with associates, leaders, and guests.
• Ability to remain calm and handle difficult situations effectively.
• Strong organizational skills and ability to read, count, and write accurately.
• Ability to multitask and meet deadlines.
• Ability to work early mornings and varied hours and days, including weekends and holidays as needed.
• Ability to continuously move around the cash recycler, cash office, registers, and store; bend, stoop, and kneel regularly.
• Fine-finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
• Ability to sit for 2–3 hours, stand for extended periods, and move and handle cash trays, cash and coin deliveries, merchandise boxes, and fixtures; some lifting may be required.

Nice To Haves

• Previous experience in cash handling, financial reconciliation, balancing registers, or retail.

Responsibilities

• Maintain knowledge of back-office software, cash recycler operations, register processes, and cash-handling policies.
• Balance cash drawers, lottery transactions, and other financial areas accurately each day.
• Enter tender information and financial data into the system accurately.
• Monitor, maintain, and troubleshoot the cash recycler machine and other cash-office equipment.
• Order supplies and cash needed for daily operations.
• Identify and report discrepancies and suspicious activity to store management or through the CORE Security Platform.
• Provide helpful service and solutions to guests and associates.
• Answer phone and in-person inquiries while following phone etiquette and service standards.
• Work with the Guest Services team and other store associates and leaders to support departmental, guest, and store operations.
• Maintain a clean, organized, and secure workspace in compliance with safety standards.
• Attend work regularly and on time, and provide adequate notice for schedule adjustments when necessary.
• Perform other assigned duties and assist in other areas of Guest Services as needed.

Benefits

• 15% associate discount on grocery purchases for the associate and immediate household.
• Weekly pay for hourly associates.
• Part-time store associates receive a $1-per-hour premium on Sundays and select holidays.
• Schedules provided two weeks in advance.
• Vision insurance and two dental coverage options for part-time and full-time associates.
• Three weeks of paid parental leave.
• Fitness membership reimbursement program.
• Employee Assistance Program and LEAPCare Care Coaches offering confidential support.
• 401(k) plan with an annual discretionary company match.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED