Booking Keeping Clerk (Cash Office)

SpartanNash•Holland, MI

3d•Onsite

About The Position

The Booking Keeping Clerk (Cash Office) is responsible for performing all phases of store cash office operations accurately and efficiently, helping ensure the work shift contributes positively to the store. The role also includes completing other duties as assigned. The clerk safeguards confidential company records and financial information, supports front-end transaction activities, follows policies for regulated product sales, operates the cash register, balances cash and media, and maintains records for internal audits. The position may include assignments in other departments based on customer experience needs.

Requirements

High school graduate or equivalent (GED).
Ability to read, write, comprehend, and interpret documents.
Basic mathematical skills.
Suggestive selling and product knowledge.
Detail-oriented.
Basic computer skills, including email and spreadsheets.

Responsibilities

Maintain strict confidentiality of company records and financial information and protect them from unauthorized access.
Support front-end activities and help ensure cashiers follow store policies for transactions involving cash, checks, debit, credit and EBT cards, ID verification, over-rings, refunds, bottle returns, vendor coupons, gift cards, and lottery ticket sales.
Follow policies for the sale of alcoholic beverages, tobacco, pseudoephedrine, and other regulated products.
Operate the cash register accurately, display purchase costs, make change, cash checks, and issue receipts.
Balance cash and media to the ledger and ensure cash is controlled and safely deposited.
Implement security and cash drawer accounting procedures.
Inform management of problems involving pricing, cash registers, scales, or other cash office matters.
Maintain cash-control records for internal audits.
Follow PPE and safety guidelines.
Follow food safety and cleaning expectations.
Follow guest experience guidelines.
Perform tasks in other departments when assigned based on customer experience needs.
Complete other responsibilities as assigned.