Cash Office Clerk Part Time

BJ's Wholesale Club•Middleburg Heights, OH

About The Position

The Cash Office Clerk processes member purchases courteously and efficiently, including verifying, renewing, and upgrading memberships; scanning merchandise; and accepting payments. The role provides excellent member service, maintains the cleanliness of the front-line department, and supports club policies, procedures, and compliance. Team members are expected to act with honesty and integrity, help maintain a safe and positive environment, collaborate respectfully, work toward team goals, adapt to changing needs, and maintain a friendly attitude. The position supports BJ’s GOLD Member Standards by greeting members, anticipating their needs, and showing appreciation, while helping maintain fast, friendly, full, fresh, and clean club standards. It also contributes to daily club readiness through stocking, promotional execution, accurate signage, and maintaining clean, organized spaces. Team members should understand how to access and read relevant department performance reporting and how consistent execution affects the business.

Requirements

  • Regular, predictable, full attendance is an essential function of the job.

Nice To Haves

  • Basic math skills.
  • Prior cashier or sales experience.
  • Familiarity with AI tools.

Responsibilities

  • Explain membership options and offer appropriate products, including renewals, EASY renewal, BJ’s Loyalty programs, and Rewards redemption.
  • Provide a high level of customer service to members and address or escalate concerns as appropriate.
  • Check members out in a timely and efficient manner and meet cashier productivity expectations.
  • Scan merchandise through the point-of-sale system to ensure accurate inventory counts and purchase totals.
  • Fill shopping carts when necessary and assist at self-checkout stations.
  • Collect cash, checks, and other charge payments; issue receipts or change due.
  • Stay current on merchandise promotions, advertisements, and product information.
  • Apply discounts by scanning and redeeming coupons.
  • Maintain cleanliness in the front-line area and assist with general club housekeeping when necessary.
  • Return resellable merchandise to the sales floor.
  • Manage self-checkout and scan-and-pan lanes and assist members with operational or technical difficulties.
  • Follow club policies and procedures and perform other assigned duties, including working in other departments as needed.
  • Support a safe and positive environment, collaborate with team members, and help achieve daily GOLD club standards.
  • Maintain regular, predictable, full attendance.

Benefits

  • Weekly pay.
  • Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
  • Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
  • Choice of three medical plans, with optional dental and vision coverage.
  • Health Savings Account and flexible spending account options.
  • 401(k) retirement savings plan with company match for team members age 18 and older.
  • Employee Stock Purchase Plan, with shares available at a 15% discount subject to eligibility requirements.
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