Cash Office, Part-time

SpartanNash•Grand Rapids, MI
•Onsite

About The Position

This role performs all phases of store cash office operations accurately and efficiently, ensuring the work shift contributes positively to the store. The associate protects confidential company records and financial information and supports front-end activities so cashiers follow store transaction policies. The role includes operating the cash register, handling cash and other payment media, balancing funds, maintaining cash-control records, following safety and food-safety requirements, and supporting guest experience. Other duties or assignments in other departments may be required as needed.

Requirements

  • High school graduate or equivalent (GED).
  • Ability to read, write, comprehend, and interpret documents.
  • Basic mathematical skills.
  • Suggestive selling and product knowledge.
  • Attention to detail.
  • Basic computer skills, including email and spreadsheets.
  • Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
  • Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Responsibilities

  • Maintain strict confidentiality of company records and financial information and protect them from unauthorized access.
  • Support front-end activities and help ensure cashiers follow store policies for transactions, including cash, checks, debit/credit/EBT cards, ID verification, over-rings, refunds, bottle returns, vendor coupons, gift cards, and lottery ticket sales.
  • Follow policies for sales of alcoholic beverages, tobacco, pseudoephedrine, and other regulated products.
  • Operate the cash register accurately, display purchase costs, make change, cash checks, and issue receipts.
  • Balance cash and other payment media to the ledger and ensure funds are controlled and safely deposited.
  • Implement applicable security and cash-drawer accounting procedures.
  • Inform management of issues with pricing, cash registers, scales, or other cash office matters.
  • Maintain cash-control records for internal audits.
  • Follow PPE and safety guidelines, food-safety and cleaning expectations, and guest experience guidelines.
  • Perform tasks in other departments based on customer experience needs and complete other duties as assigned.
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