Cash Office, Part-time

SpartanNash•Grand Rapids, MI

4d•Onsite

About The Position

The Cash Office role is responsible for performing all phases of the store’s cash office operations accurately and efficiently so the work shift contributes positively to the store. The associate must maintain strict confidentiality of company records and financial information and protect them from unauthorized access. The role supports front-end activities, follows policies for transactions and regulated product sales, operates the cash register, balances and controls cash and media, and maintains records for internal audits. The associate follows safety, food safety, cleaning, and guest experience guidelines; informs management about cash office issues; and may perform tasks in other departments or other duties as assigned. The work takes place in a retail store environment with varied temperatures and exposure to outside weather conditions. Travel requirements vary by assignment.

Requirements

High school graduate or equivalent (GED).
Ability to read, write, comprehend, and interpret documents.
Basic mathematical skills.
Suggestive selling and product knowledge.
Detail-oriented.
Basic computer skills, including email and spreadsheets.

Responsibilities

Maintain strict confidentiality of company records and financial information and safeguard against unauthorized access.
Support front-end activities and help ensure cashiers follow store transaction policies, including policies for cash, checks, debit/credit/EBT cards, ID verification, over-rings, refunds, bottle returns, vendor coupons, gift cards, and lottery ticket sales.
Follow policies pertaining to the sale of alcoholic beverages, tobacco, pseudoephedrine, and similar products.
Operate the cash register accurately, display customer purchase costs, make change, cash checks, and issue receipts.
Balance cash and media to the ledger and ensure cash is controlled and safely deposited.
Implement security and cash drawer accounting procedures.
Inform management of problems with pricing, cash registers, scales, or other cash office issues.
Maintain cash-control records for internal audits.
Follow PPE and safety guidelines.
Follow food safety and cleaning expectations.
Follow guest experience guidelines.
Perform tasks in other departments based on customer experience needs, as assigned.
Complete additional responsibilities and other duties as assigned in a timely manner.