About The Position

The Cash Office Associate plays a critical role in the daily operations of a Bloomingdale’s store, helping provide a smooth and enjoyable shopping experience. The role involves responding to customer and colleague questions, assisting with gift wrapping, and selling gift cards and greeting cards. Associates deliver friendly customer service, help resolve credit and loyalty card questions, connect customers with selling professionals, and perform cash office operations.

Requirements

  • Candidates with a high school diploma or equivalent are encouraged to apply.
  • 1–2 years of related experience.
  • Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
  • Ability to adapt quickly to changing priorities.
  • Resourceful self-starter who can work independently and as part of a team.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.

Responsibilities

  • Greet and engage customers, providing a genuine and friendly luxury customer experience.
  • Work with customers and colleagues to resolve credit card and loyalty card issues and questions.
  • Greet customers in person and by phone and connect them with a Selling Team professional.
  • Execute cash office functions and operations, including deposits, loans, currency exchange, and managing super funds.
  • Assist with gift wrapping and sell gift cards and greeting cards.
  • Respond to customer and store colleague questions.

Benefits

  • Performance and referral bonus opportunities.
  • Merchandise discounts.
  • Inclusive, challenging, and fun work environment.
  • Empowerment to perform impactful work with tangible results.
  • Employee Assistance Program with mental health and financial literacy resources.
  • Colleague Resource Groups and give-back/volunteer opportunities.
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