Cash Application Specialist

SGS•Bloomfield, NJ

About The Position

The Cash Application Specialist processes high volumes of daily cash receipts for US customer accounts. The role handles lockbox and electronic remittances, reconciles cash transactions and payments, monitors unapplied or unidentified receipts, and works with business units, billing and collections representatives, partners, and clients to resolve issues. The specialist also sets up new customers, submits checks to a virtual lockbox scanner as needed, follows internal policies and procedures, and participates in special projects or other assigned duties.

Requirements

  • High school diploma or equivalent.
  • 3–5 years of cash application experience.
  • At least 2 years of Accounts Receivable experience.
  • Intermediate English proficiency.
  • Intermediate mathematical proficiency for analyzing.
  • Advanced reasoning skills.
  • Thorough knowledge of Oracle accounts receivable system functions and processes.
  • Knowledge of basic accounting and ability to organize and analyze data.
  • Ability to work independently and as part of a team in a fast-paced, high-volume environment, with an emphasis on accuracy and timeliness.
  • Ability to multitask effectively and pay close attention to detail.
  • Strong organizational and time-management skills, including the ability to prioritize tasks.
  • Openness to change and willingness to learn new skills.
  • Ability to follow up on pending issues and meet deadlines.
  • Ability to provide quality client service to internal and external contacts regarding routine non-legal matters.
  • Clear and effective oral and written communication skills.
  • Strong interpersonal skills.

Responsibilities

  • Enter daily cash receipts for US customer accounts.
  • Post lockbox payments by recording transactions received from several lockboxes into the system.
  • Reconcile cash transactions, third-party remittances, and credit card payments.
  • Download, post, and reconcile electronic remittance files.
  • Monitor unapplied and unidentified receipts and coordinate with business units for timely resolution.
  • Work with billing and collections representatives to resolve posting problems.
  • Submit checks to the virtual lockbox scanner as needed.
  • Set up new customers.
  • Follow internal standards, policies, and procedures.
  • Answer partner and client inquiries about cash applications.
  • Participate in special projects as required.
  • Perform other duties as assigned.
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