Cash Application Specialist - Corporate Patient AR Management - Full Time

Guthrie Enterprise • Sayre, PA

26d

About The Position

The Cash Application Specialist ensures timely and accurate posting of cash transactions, insurance payments, adjustments, manual denials, insufficient-funds items, and check/debit transactions received by mail or through the lockbox. The role processes credit and debit card transactions, assigns appropriate denial codes so denials reach the correct work queues, and balances and reconciles transactions to their sources and deposited funds. The specialist contributes ideas and actions toward improving payment processing and supports continuous improvement in departmental business processes and services. The position uses tools and systems including Hyland, Epic Cash Posting, and A/R Advantage.

This full-time, day-shift position is part of Guthrie’s Corporate Patient AR Management function. The specialist works collaboratively with the department, cross-trains and supports team members, maintains confidentiality of patient health information in accordance with HIPAA, and reports payer or system issues to the Lead and/or Supervisor. Other assigned tasks may include opening, sorting, and scanning correspondence; retrieving and returning patient calls; filing correspondence; tracking financial assistance applications; and completing other projects or duties.

Requirements

• High school diploma or equivalent.
• Strong data-entry skills.
• Ability to read, understand, and follow oral and written instructions.
• Ability to perform basic math calculations accurately.
• Ability to work effectively as a team member.

Nice To Haves

• Prior cashiering or bookkeeping experience.

Responsibilities

• Post patient and third-party payer payments and adjustments received through lockbox, electronic files, and manual remittances.
• Process credit card transactions and balance the terminal daily.
• Accurately post denials and remark codes so they are routed to the appropriate Business Office staff work queues.
• Research and process undistributed credits, transferring payments or issuing refunds as appropriate.
• Balance and reconcile transactions and edits to deposited funds.
• Prepare daily and monthly reports as assigned.
• Maintain a team environment, cross-train, and support other department members.
• Maintain strict confidentiality of patient health information in accordance with HIPAA.
• Promptly report payer or system issues to the Lead and/or Supervisor and provide feedback on workflow processes to promote efficiency.
• Provide coverage for indexing batches for posting.
• Perform other assigned duties, which may include opening, sorting, and scanning correspondence; retrieving and returning patient phone calls; filing correspondence; and tracking financial assistance applications.
• Assist with and complete other assigned projects or duties.

Benefits

• Voluntary 403(b) retirement plan with Fidelity investment options.
• Employee Assistance Program offering confidential personal and professional well-being support.
• Shift differentials and premiums for evenings, nights, weekends, and float coverage.
• PTO starts on Day 1.
• Friendly, inclusive work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED