Case Worker

Milwaukee Rescue Mission•Milwaukee, WI

1d•Onsite

About The Position

Joy House, a division of the Milwaukee Rescue Mission for Women & Children, provides emergency and long-term support, focusing on safety, love, and warmth. We aim to nourish and nurture guests through training, education, and spiritual guidance, empowering them to build better lives for themselves and their children. Joy House is seeking Christian women with a passion for working with the homeless to fill Case Worker positions. Case Workers offer one-to-one advocacy and case management to guests and their children.

Requirements

Mature Christian Woman with a servant’s heart who is able to relate well with others in a diverse population.
Undergraduate degree in applicable field (social work, psychology, sociology, nursing, women's ministry) preferred.
3-5 years case management experience in related field.
Ability and willingness to share the gospel.
Culturally competent and relational with excellent organization, interpersonal communication, and mentoring skills.
An authentic, eager, and influential role model with the ability to motivate and inspire.
Computer literacy; competent working with database software and MS Office applications: Outlook, Word, Excel, PowerPoint.
Ability to case note clearly and according to best practices.
Ability and willingness to follow instructions, to be flexible, and a team player.
Ability to assist with resident quarantines and clean ups.
Have a genuine concern for the salvation and spiritual welfare of Milwaukee Rescue Mission guests.
A workplace demeanor consistent with a Christian church environment: civil, respectful, polite, and responsive.
Be in agreement with and subscribe to the MRM statement of Faith and the MRM Statement of Biblical Convictions.
Be a committed follower of the Lord Jesus Christ, which is evident in personal testimony and Christian conduct.
Pass a pre-employment background check and drug test.

Responsibilities

Meet one-on-one with assigned guests, formally at least once per week and informally daily, to provide advocacy and case management.
Work with community agencies and individuals to refer and inform guests of available resources.
Assist with locating housing, employment, and other resources necessary to gain self-sufficiency.
Assess physical, spiritual, and emotional needs of guests and assist with goal setting and direction in how to realize those goals.
Ensure the gospel has been clearly communicated and understood by each guest.
Provide spiritual mentoring.
Schedule and execute intake of new guests.
Maintain complete file records, case notes, and forms of assigned guests to maintain communication and provide guests easy access to resources.
Help ensure guests understand and follow premise rules and regulations.
Work with co-workers as a team to ensure the safety and well-being of all guests and maintain order throughout the shift.
Assist manager in administering corrective actions with guests.
Periodically assist with training of new staff.
Assist staff with answering phones.
Assist Hospitality team with tasks.
Perform breathalyzer tests and urine screenings.