Case Worker (9231)

The Salvation Army•Ft Myers, FL

About The Position

The Case Worker monitors an assigned caseload of clients participating in a short-term life-management program. The role follows established program plans and goals and evaluates client progress through routine meetings with clients and/or staff. The Case Worker interviews applicants, assesses their needs, gathers relevant information, and establishes program goals for eligible clients. The position develops intake and case plans, helps clients complete required paperwork, and maintains accurate, current records of their progress. It also receives incident reports and enforces disciplinary actions for violations of house guidelines.

Requirements

Two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field, and two years of experience working in a social or public service environment with experience assisting the public; or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
Valid state driver's license.
Level 2 background screening required.

Responsibilities

Interview applicants according to established guidelines and requirements.
Conduct needs assessments, obtain pertinent information, and establish program goals for eligible clients.
Develop intake and case plans for assigned clients.
Instruct clients in completing necessary paperwork, including goals and budget forms.
Meet regularly with clients to discuss and evaluate their progress.
Prepare accurate, up-to-date records documenting client progress.
Receive incident reports and enforce disciplinary actions for infractions of house guidelines.