About The Position

The Case Processing Specialist provides case-processing and administrative support for Immigration and Customs Enforcement (ICE), under the direction of ICE field office personnel. The position processes immigration cases, manages records, prepares documents, and maintains electronic and paper case files in compliance with federal privacy laws, data-security requirements, DHS policies, and partner policies. The role also supports case coordination, hearings, transfers, and removals, and performs duties related to detainee care and supervision in holding areas, during transport, and at other established locations. Domestic U.S. travel may be required.

Requirements

  • Bachelor's degree from an accredited college or university in Criminal Justice, Social or Behavioral Science, or a related field; additional criminal-justice or case-management experience may substitute for the education requirement year for year.
  • One year of experience in criminal justice, corrections, or a related field.
  • Strong verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Proficiency in Microsoft Office applications.

Nice To Haves

  • Experience or training reviewing law-enforcement documentation, such as detention files, custodial records, or immigration case files.
  • Previous experience conducting interviews for immigration or detention.
  • Bilingual verbal and/or written communication skills.

Responsibilities

  • Provide case-processing and administrative support to ICE, including immigration records management and document preparation.
  • Maintain alien records and electronic and paper-based case files in accordance with DHS policies, federal data-security requirements, and applicable privacy requirements.
  • Enter case data into ICE systems, ensure accuracy and compliance with agency protocols, and coordinate with ICE to resolve data-quality and integrity issues.
  • Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from databases and government sources for ICE review or hearings.
  • Assist ICE legal representatives in obtaining criminal-history checks and other supporting documentation before court proceedings.
  • Prepare, review, and manage case files for accuracy and completeness; provide logistical and administrative support to law enforcement officers; review administrative applications, update A-files where applicable, and notify docket officers or refer matters to ICE for appropriate action.
  • Assist with docket coordination with EOIR and USCIS, and coordinate with ICE officers regarding hearing schedules, adjudications, and submission or filing of required documentation.
  • Review paperwork for applications for stay of deportation or removal, orders of supervision or own-recognizance reporting, bond applications, and other documents for completeness and accuracy.
  • Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates.
  • Maintain case-status records, court-scheduling details, and tracking logs; generate status reports and monitoring dashboards.
  • Track compliance with release conditions and report violations to the designated ICE liaison.
  • Prepare removal documents and coordinate removal scheduling and staging flights with ICE personnel; verify required A-file documentation, departure inventories, and timely readiness; close cases in ICE data systems and transfer files for storage.
  • Verify that detainees have required legal paperwork, medications in appropriate quantities per medical standards, property, valuables, and travel documents before transfer or removal.
  • Perform routine duties under established policies, regulations, and procedures to maintain order and provide for detainee security, care, and direct supervision in holding areas, during transport, and at established locations; maintain visual observation and conduct regular welfare checks.
  • Travel domestically within the United States when required.
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