Case Processing Specialist - Omaha NE

Core Civic•Omaha, NE

10d

About The Position

The Case Processing Specialist provides case processing and administrative support to Immigration and Customs Enforcement (ICE) under the direction of ICE field office personnel. The role processes immigration cases, manages records, prepares documents, and maintains electronic and paper-based case files in compliance with federal privacy laws, data security requirements, and partner policies. The position supports case data entry and quality control; retrieves court records and supporting materials; assists ICE legal representatives with criminal history checks; prepares and reviews case files and administrative applications; and coordinates with ICE, the Executive Office of Immigration Review, and U.S. Citizenship and Immigration Services regarding dockets, interviews, hearings, adjudications, and removals. It also maintains case-status records and reports, tracks compliance with release conditions, prepares removal documentation, and verifies detainees' paperwork, medications, property, valuables, and travel documents before transfer or removal. The role includes routine duties related to the security, care, and direct supervision of detainees in holding areas and during transport. Domestic U.S. travel may be required.

Requirements

Bachelor's degree from an accredited college or university in Criminal Justice, Social or Behavioral Science, or a related field; additional criminal justice or case management experience may substitute for the educational requirement year for year.
At least one year of experience in criminal justice, corrections, or a related field.
Strong verbal and written communication skills.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office applications.

Nice To Haves

Experience or training reviewing law enforcement documentation, such as detention files, custodial records, or immigration case files, or prior experience conducting interviews for immigration or detention.
Bilingual skills, with the ability to communicate verbally and/or in writing.

Responsibilities

Provide case processing and administrative support to ICE, including immigration records management and document preparation.
Maintain alien records in accordance with DHS policies and federal data security requirements.
Enter case data into ICE systems and coordinate with ICE to address data quality and integrity issues.
Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting materials from databases and other government sources.
Assist ICE legal representatives with criminal history checks and other supporting documentation before court.
Prepare, review, and manage accurate and complete case files; review administrative applications, update A-files where applicable, and notify docket officers and refer them to ICE for appropriate law enforcement action.
Coordinate dockets with EOIR and USCIS and work with ICE officers to facilitate hearing schedules and adjudications, ensuring documentation is filed or submitted.
Review paperwork for Applications for Stay of Deportation/Removal, Orders of Supervision or own-recognizance reporting, bond applications, and other documentation for completeness and accuracy.
Coordinate interviews, hearings, removals, and case updates with ICE officers.
Maintain case-status records, court scheduling details, and tracking logs; generate status reports and monitoring dashboards.
Track compliance with release conditions and report violations to the designated ICE liaison.
Prepare removal documents and coordinate removal scheduling and flight staging with ICE personnel; verify required A-file documents, inventories, and departure readiness; close cases in ICE data systems and transfer files for storage.
Verify detainees have required legal paperwork, medication quantities consistent with medical standards, property, valuables, and travel documents before transfer or removal.
Perform routine duties in accordance with policies and procedures to maintain order and provide for detainee security, care, and direct supervision in holding areas, during transport, and at established locations; maintain visual observation and conduct regular welfare checks.
Travel domestically in the United States when required.