CASE PROCESSING SPECIALIST (Portland, OR)

The GEO Group•Portland, OR

About The Position

The Case Processing Specialist assists ICE personnel with immigration records management and document preparation under the general direction of ICE field office personnel. The role processes cases and related administrative activities, maintains accurate case records in paper files and ICE systems, and supports coordination of interviews, hearings, removals, and other case actions. It also provides logistical and administrative support to ICE personnel, including surge support after hours as required.

Requirements

Associate’s degree from an accredited institution or one year of directly related industry experience.
Experience or training reviewing law enforcement documentation, such as detention files, custodial records, immigration case files, A-files, or DHS databases, or prior experience conducting interviews for immigration- or detention-related purposes.
Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
Proficiency with general PC application software, including Microsoft Office.
Ability to exercise initiative, judgment, and knowledge in performing complex, confidential, and sometimes difficult duties.
Must be a United States citizen or Lawful Permanent Resident.
Must have lived in the United States for the past five consecutive years.
Must be at least 21 years old.

Nice To Haves

Bachelor’s degree in a related discipline.

Responsibilities

Process cases and perform related immigration records management and document preparation.
Prepare, review, and manage case files for accuracy and completeness.
Ensure Alien Files (A-files) and ICE systems contain accurate, complete, and current case statuses.
Enter data into ICE systems in accordance with agency protocols and data integrity requirements.
Maintain electronic and paper case files in compliance with federal privacy laws, DHS policies, and federal data security requirements.
Retrieve, compile, and organize court records, conviction documents, and supporting materials from county, state, and federal sources and databases.
Maintain case status records, court scheduling details, and case tracking logs; generate case status reports and monitoring dashboards.
Assist with docket coordination with EOIR and USCIS and coordinate with ICE officers on interviews, hearings, removals, and case updates.
Review paperwork and administrative applications for completeness and accuracy, update A-files, and notify docket officers in a timely manner.
Track compliance with release conditions and report violations as applicable.
Assist ICE OPLA with obtaining criminal history checks and other supporting documentation before court proceedings.
Schedule and coordinate interviews between detainees and ICE officers, consulates, and legal representatives as assigned.
Prepare removal documents and coordinate removal scheduling and flight staging with ICE personnel.
Ensure A-files contain required documentation for individuals scheduled for removal.
Complete travel information, ICE Air scheduling and manifests, detention center release forms, and property inventories or receipts by the scheduled departure time.
Ensure detainees have necessary legal paperwork, a seven-day supply of medications, property, and valuables before transfer or removal.
Collect, review, and file signed Form I-205 Warrant of Removal/Deportation departure verifications in A-files.
Close cases in ICE data systems and transfer files to the National Record Center for storage.
Communicate with detainees in their primary language using translation devices or services when needed.
Provide other logistical and administrative support for ICE personnel, including after-hours surge support, and perform other assigned duties.