Clinical Specialist - Portland, OR

Abbott • Portland, OR

9d • Remote

About The Position

The Clinical Specialist is a field-based role in Abbott’s Cardiac Rhythm Management (CRM) division, based in Portland, Oregon. Under general direction, the CRM Product Support Specialist provides engineering, sales, educational, clinical, and technical support in response to inquiries from physicians, healthcare professionals, patients, and field sales staff about CRM products. The role serves as a clinical interface between the medical community and the business, builds and maintains customer relationships, and provides product expertise. It also develops or facilitates CRM product training for healthcare professionals and provides backup support to CRM Sales Representatives. The position requires travel 50% of the time and is listed as remote.

Requirements

• Bachelor’s degree in biomedical engineering, a related field, or equivalent healthcare experience.
• At least 2 years of related experience or a program certification from an accredited cardiac training program.
• Capability to obtain certification in CRM products.
• Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
• Familiarity with catheterization laboratory and operating room procedures and protocols.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to interpret and solve complex clinical problems.
• Strong written and verbal communication, interpersonal, presentation, analytical, and organizational skills.
• Ability to meet deadlines, work independently, collaborate effectively with engineers, technical specialists, vendors, and customers, and manage multiple assignments efficiently.
• Extensive personal computer skills, including Microsoft Office or equivalent software for graphics, word processing, databases, and authoring programs used to develop presentation materials.

Responsibilities

• Serve as a clinical interface between the medical community and the business.
• Build and sustain credible business relationships with customers and share product expertise.
• Provide engineering, sales, educational, clinical, and technical support in response to field inquiries about CRM products.
• Maintain thorough knowledge of CRM products, related technical information, trends, and industry players.
• Develop, lead, or facilitate training sessions and other CRM product education programs for healthcare professionals.
• Provide backup support to CRM Sales Representatives.

Benefits

• Career development opportunities with an international company.
• Potential eligibility for free medical coverage through the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, offering an affordable and convenient path to a bachelor’s degree.
• Health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level