Clinical Specialist - Portland, OR

Abbott•Portland, OR
•$61,300 - $122,700•Remote

About The Position

The Clinical Specialist is a field-based role in Abbott’s Cardiac Rhythm Management division, based in Portland, Oregon. The CRM Product Support Specialist provides engineering, sales, educational, clinical, and technical support in response to inquiries from physicians, healthcare professionals, patients, and field sales staff about Cardiac Rhythm Management products. The position serves as a clinical interface between the medical community and the business, builds customer relationships, provides product expertise, and supports CRM sales representatives. The role includes developing and facilitating training for healthcare professionals and requires extensive CRM product knowledge. The position is listed as remote, with travel required 50% of the time. Abbott offers career development, potential eligibility for free medical coverage through its Health Investment Plan PPO, a retirement savings plan with a high employer contribution, tuition reimbursement, the Freedom 2 Save student debt program, and the FreeU education benefit.

Requirements

  • Bachelor’s degree in Bio-Medical Engineering, a related field, or equivalent healthcare experience.
  • At least 2 years of related experience or certification from an accredited cardiac training program.
  • Capability to obtain certification in CRM products.
  • Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
  • Familiarity with cath lab and operating room procedures and protocols.
  • Advanced knowledge of cardiac pacing systems.
  • Ability to apply engineering skills to interpret and solve complex clinical problems.
  • Strong written and verbal communication, interpersonal, presentation, analytical, and organizational skills; ability to meet deadlines.
  • Detail-oriented and able to work independently.
  • Ability to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals.
  • Ability to manage multiple assignments simultaneously and efficiently.
  • Extensive personal computer skills, including Microsoft Office or equivalent software for graphics, word processing, databases, and authoring programs used to develop presentation materials.

Responsibilities

  • Act as a clinical interface between the medical community and the business.
  • Build and sustain credible business relationships with customers and share product expertise.
  • Provide engineering, sales, educational, clinical, and technical support in response to field inquiries about CRM products.
  • Maintain thorough knowledge of CRM products, related technical information, industry trends, and relevant players.
  • Develop, lead, or facilitate CRM product training sessions and other programs for healthcare professionals.
  • Provide back-up support to CRM Sales Representatives.

Benefits

  • Potential eligibility for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • Retirement savings plan with a high employer contribution.
  • Tuition reimbursement.
  • Freedom 2 Save student debt program.
  • FreeU education benefit, an affordable and convenient path to a bachelor’s degree.
  • Career development opportunities.
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