Case Processing Specialist - Louisville

Core Civic•Louisville, KY

About The Position

The Case Processing Specialist provides case processing and administrative support to Immigration and Customs Enforcement’s (ICE) mission under the direction of ICE field office personnel. The role processes immigration cases and related activities, including immigration records management and document preparation, and maintains electronic and paper case files in accordance with federal privacy laws, federal data security requirements, and partner policies. The position also supports detainees and law enforcement operations by maintaining order and providing for detainees’ security, care, and direct supervision in holding areas and during transport. Domestic U.S. travel may be required.

Requirements

Bachelor’s degree from an accredited college or university in Criminal Justice, Social or Behavioral Science, or a related field; additional criminal justice or case management experience may substitute for the education requirement year for year.
One year of experience in criminal justice, corrections, or a related field.
Strong verbal and written communication skills.
Organizational skills and attention to detail.
Proficiency in Microsoft Office applications.

Nice To Haves

Experience and/or training reviewing law enforcement documentation such as detention files, custodial records, or immigration case files, or prior experience conducting interviews for immigration or detention.
Bilingual skills, with the ability to communicate verbally and/or in writing.

Responsibilities

Provide case processing and administrative support to ICE and process immigration cases, including records management and document preparation.
Maintain alien records in accordance with DHS policies and federal data security requirements.
Enter case data into ICE systems, ensure accuracy and compliance with agency protocols and data integrity requirements, and coordinate with ICE to address data quality and integrity issues.
Retrieve, compile, and organize court records, conviction documents, and supporting case materials from county, state, and federal sources and databases for ICE review or hearings.
Assist ICE legal representatives in obtaining criminal history checks and supporting documentation before court.
Prepare, review, and manage case files for accuracy and completeness; provide logistical and administrative support to law enforcement officers; review administrative applications; update A-files where applicable; and notify and refer docket officers to ICE for appropriate law enforcement action.
Assist with docket coordination involving EOIR and USCIS, coordinate hearing schedules and adjudications with ICE officers, and ensure documentation is filed or submitted.
Review paperwork for Applications for Stay of Deportation/Removal, Orders of Supervision (OSUP), Own Recognizance (OR) reporting, bond applications, and other documentation for completeness and accuracy.
Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates.
Maintain case status records, court scheduling details, and tracking logs; generate case status reports and monitoring dashboards.
Track compliance with release conditions and report violations to the designated ICE liaison.
Prepare removal documents and coordinate removal scheduling and staging flights with ICE personnel; ensure required documentation is in A-files, verify documents and inventories are ready for departure, close cases in ICE data systems, and transfer files for storage.
Verify detainees have necessary legal paperwork, appropriate medication quantities per medical standards, property and valuables before transfer or removal, including retrieving and verifying travel documents.
Perform routine duties under established policies, regulations, and procedures to maintain order and provide for detainees’ security, care, and direct supervision in holding areas, during transport, and at other established locations.
Maintain visual observation and conduct regular welfare checks.