Case Manager (WF - Learn and Earn)
About The Position
The Case Manager works with the Learn and Earn Workforce program at Michael J. Petrides in Staten Island, New York. The role involves supporting youth through instruction that builds transferable skills, academic proficiency, and socioemotional capacity, as well as conducting community outreach and administrative tasks. The Case Manager manages multiple participants and work sites, works independently and collaboratively, and responds thoughtfully to individual needs. The position is based in a well-lighted office environment and involves sitting for approximately 90% of the day, with walking or standing for the remainder. The employee may work prolonged periods at a desk using a computer and must be able to communicate and exchange accurate information and observe details at close range. Scheduling is based on operational need.
Requirements
- Bachelor’s degree, preferably in social work or a related field.
- Two or more years of experience in youth services or working with a high school population.
- Experience using Microsoft Excel, Word, and PowerPoint, as well as GSuite products such as Google Docs and Google Slides.
- Strong verbal and written communication skills.
- Strong problem-solving and time-management skills.
- Ability to stay organized while managing multiple participants and work sites simultaneously.
- Demonstrated ability to complete work independently.
- Willingness to take initiative and be flexible when needed.
- Ability to work collaboratively to achieve target objectives and outcomes.
- Understanding of and respect for individuals’ different capacities, cultures, and abilities, including diverse racial, socioeconomic, ethnic, academic, religious, and cultural backgrounds and identities.
- High emotional intelligence and ability to assess and respond thoughtfully and accurately to individual needs.
- Ability to remain stationary for at least 90% of the time, with prolonged sitting and computer work; occasional standing, sitting, or walking is required.
- Ability to communicate information and ideas clearly and exchange accurate information.
- Ability to observe details at close range.
Responsibilities
- Conduct community outreach and administrative tasks.
- Manage multiple participants and work sites simultaneously.
- Deliver instruction to help youth develop transferable skills, academic proficiency, and socioemotional capacity.
- Work independently and collaboratively to achieve target objectives and outcomes.
- Assess and respond thoughtfully and accurately to individuals’ needs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
